Compliance KYC Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily KYC operations encompassing customer onboarding and ongoing due diligence.

• Assess intricate cases and escalations utilizing risk-based judgment.

• Lead and nurture the KYC team through coaching, training, feedback, and capacity planning.

• Own and uphold KYC policies, procedures, and operational guidelines.

• Collaborate with Product, Engineering, Data, and business teams on solutions and priorities.

• Foster relationships with enterprise partners, customers, and their Compliance teams.

• Identify control deficiencies and spearhead remediation efforts, including root cause analysis, corrective actions, evidence retention, and validation.

• Engage in audits and regulatory examinations.

• Manage relationships with KYC vendors.

• Enhance KYC tools and workflows, involving requirements definition and user acceptance testing.

• Boost efficiency and control effectiveness through automation and regulated AI usage.

• Develop and present operational metrics to senior management.

• Provide support for occasional weekend duties as business requirements dictate.

⛳️ Requirements

• Comprehensive understanding of US KYC regulations, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence.

• Proven experience in leading KYC operations and reviewing complex cases and escalations.

• Documented success in managing and developing a team.

• Experience collaborating with Product, Engineering, Data, and business teams.

• Capacity to handle competing priorities and effectively communicate trade-offs and capacity limitations.

• Background in maintaining policies, procedures, and operational guidance.

• Experience in addressing control gaps and managing audit or regulatory findings.

• Proven ability to develop operational metrics and report to senior management.

• Exceptional written and verbal communication skills.

• Hands-on approach with strong ownership and adaptability in a fast-paced environment.

• Familiarity with AI and automation tools, data protection, and output verification.

🏝️ Benefits

• Equity.

• Bonus eligibility based on individual and company performance.

• 15% annual salary bonus.

• Competitive total compensation and benefits package.

• Remote-first work arrangement.

• Globally distributed workforce.