Community Strategist

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Build and oversee communities focused on HARMAN SEBU’s innovative consumer products.

• Act as the representative voice of the product within user communities and advocate for community interests within the organization.

• Establish and cultivate foundational communities on platforms such as Discord, Reddit, and various social media channels.

• Engage with users on a daily basis, welcome new members, guide discussions, respond to inquiries, and ensure the community remains healthy.

• Moderate conversations and uphold community guidelines.

• Organize and execute community programs, rituals, and events including challenges, AMAs, and listening sessions.

• Identify, recruit, and support founding users, super-users, and influencers.

• Develop content aimed at the community and manage content and event schedules.

• Gather community sentiment and feedback, relaying insights to product, design, and growth teams.

• Collaborate with growth and product teams to enhance invite, sharing, and social proof strategies.

• Monitor and report on community health and engagement metrics, adjusting programs as necessary.

• Work collaboratively across various functions, including product management, growth, marketing, design, engineering, agencies, and partners.

• Report directly to the Director of Product Strategy.

⛳️ Requirements

• Minimum of 3 years of experience in community management, social media, or a related field.

• Proven experience in establishing and nurturing an online community from its inception.

• Proficient in using Discord, Reddit, TikTok, Instagram, and other social media platforms.

• Outstanding written communication skills with a strong sense of tone.

• Strong judgment in moderation, conflict resolution, and consistent enforcement of guidelines.

• Experience in planning and executing community programs and events.

• Ability to coordinate content schedules across multiple channels.

• Data-driven approach to defining and monitoring engagement and community health metrics.

• Capable of working independently and taking initiative in a dynamic, entrepreneurial setting.

• Possess empathy and emotional intelligence.

• Genuine enthusiasm for music and music discovery.

• Willingness to travel up to 25%, both domestically and internationally.

• Flexibility in work hours due to global operations.

• Successful completion of a background check and drug screening as a condition of employment.

• Preferred: Experience in launching or seeding a community prior to public launch.

• Preferred: Familiarity with the music or audio industry.

• Preferred: Experience working with influencers, creators, or trendsetters.

• Preferred: Knowledge of community and social management tools and analytics.

• Preferred: Proficiency with AI tools.

• Preferred: Background in a large global organization with an entrepreneurial division.

🏝️ Benefits

• Inclusive and diverse workplace that promotes and supports career development opportunities.

• Flexible work schedule with a culture that encourages work-life integration.

• On-site resources aimed at enhancing personal well-being and development, facilitated by the Wellness Committee, Volunteer Committee, and Harman Women’s Network.

• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course offerings.

• Chance to collaborate with talented teams across the globe.

• Employee discounts on premier HARMAN products.