Community Relations Representative

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver sales support and enhance market penetration for all business lines within the designated territory.

• Showcase products while educating and assisting potential members.

• Organize community outreach initiatives targeting individuals.

• Participate in community events, health fairs, HEDIS projects, Member Advisory Groups, and other specified locations.

• Establish and nurture relationships with community contacts and organizations.

• Aid members in accessing healthcare, transportation, and additional services.

• Investigate and track competitive products and marketing strategies.

• Prepare reports detailing territory operations, product acceptance or refusal, and competitive conditions.

• Cultivate strategic partnerships with community organizations, DSS offices, local health departments, the Enrollment Broker, educational systems, and other stakeholders.

• Assist with member education, outreach, enrollment, retention, Medicaid recertification, and HR1-related renewal efforts.

• Organize and engage in NC Medicaid contract-mandated education and outreach activities.

• Collaborate with Marketing, Medicare, Ambetter, providers, agencies, schools, and community groups.

• Promote community engagement strategies and sponsorship programs.

• Oversee budgets, event documentation, reporting, and compliance requirements.

⛳️ Requirements

• Candidates must be residents of North Carolina, specifically within Lumberton County or neighboring counties.

• A Bachelor's Degree in marketing, sales, a related field, or equivalent experience is required.

• A minimum of 2 years’ experience in marketing, sales, or community relations or outreach, ideally in a managed care or Medicaid context.

• Valid State Driver’s License is necessary.

• Capability to lift boxes containing marketing materials for events.

• Willingness to travel as needed.

• Familiarity with marketing activity guidelines established by regulatory authorities.

• Adherence to company policies, standards, contractual obligations, approved branding, and outreach protocols.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement programs.

• Paid time off in addition to holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Possible additional incentives as part of total compensation.

• Commitment to equal opportunity and diversity.