Community Outreach Manager

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Conduct swift community evaluations in disaster-affected regions to identify pressing food requirements.

• Establish connections with impacted communities and nurture culturally sensitive relationships.

• Recruit, train, lead, and oversee community outreach teams that are locally driven.

• Direct frontline relief efforts and execute flexible response strategies in disaster and conflict zones.

• Respond to disaster sites within four hours’ notice, managing on-the-ground operations or, on rare occasions, remotely.

• Collect beneficiary feedback and suggest adjustments for response scope, scaling up, or winding down strategies.

• Provide consistent operational updates to the Response Director during activations and report to the Unit Director outside of activation periods.

• Collaborate with various WCK departments, including finance, procurement, and logistics teams.

• Share cost estimates for outreach operations and organize the sourcing and delivery of necessary supplies.

• Handle personnel matters, performance evaluations, mentoring, training, and professional growth.

• Ensure seamless transitions and handovers between activation managers and rotating response teams.

• Complete after-action evaluations and identify opportunities for process enhancements.

• Represent World Central Kitchen to beneficiaries, partners, and the media as necessary.

⛳️ Requirements

• Ability to spend up to 70% of time in the field; typical activation lasts four weeks, potentially longer.

• Must reside within one hour of an international airport or be open to relocating.

• Willingness and capability to travel frequently to remote and potentially dangerous areas with four hours’ notice.

• Bachelor's degree and/or equivalent experience preferred, or 5+ years of experience in management roles, ideally in fast-paced, dynamic environments.

• Proven experience in leading, training, and coaching large teams in challenging and rapidly changing settings.

• Ability to distill substantial amounts of information into actionable steps under pressure.

• Capacity to work independently with limited infrastructure and resources.

• Willingness to operate in demanding environments with austere living conditions.

• Ability to collaborate effectively with others and follow directions to ensure the safety of yourself and the team.

• Demonstrated negotiation and diplomacy skills in complex and potentially volatile scenarios.

• Calm and composed demeanor during crises, with the ability to make sound decisions under pressure.

• Physical fitness and endurance to work long hours performing physically demanding tasks in varied and potentially extreme climates.

• Strong mental resilience and emotional intelligence for functioning in conflict environments.

• Cultural awareness and sensitivity are essential.

• Fluency in English is required; additional languages such as Spanish, French, or Portuguese are highly desirable.

• Must possess a valid Driver's License.

• Must hold a valid Passport.

• Applicants must be authorized to work for any employer in the United States; sponsorship is not available.

• A cover letter is required.

• Subject to reference and background checks.

🏝️ Benefits

• Opportunities for ongoing learning and career advancement.

• Supportive and enthusiastic team atmosphere that values collaboration and enjoyment.

• Chance to have a direct impact on fostering a diverse and talented global team.