
Community Moderator β Online Education
Posted Aug 28

Posted Aug 28
This is a fully remote position, open to applicants in India.
β’ Oversee discussions on relevant subreddits related to Study.com and its offerings.
β’ Engage in Reddit conversations by providing genuinely helpful and informative responses that naturally showcase the value of Study.com when applicable.
β’ Establish a credible and trusted presence across pertinent subreddits through consistent, long-term involvement.
β’ Recognize trending topics, pain points, and inquiries in the realm of online education to pinpoint engagement opportunities.
β’ Monitor mentions of the Study.com brand on Reddit and address questions, reviews, and comments promptly and authentically.
β’ Report negative sentiments, misinformation, or mentions of competitors for team follow-up.
β’ Submit daily activity reports that include links to all posts, comments, and interactions completed during each shift.
β’ Deliver weekly performance summaries that emphasize successes, challenges, and suggestions for improvement.
β’ Minimum of 2 years of demonstrated experience engaging on Reddit, with a Reddit account that is at least 2 years old and shows a solid history, OR a minimum of 2 years of community engagement experience on other platforms.
β’ Extensive knowledge of Reddit's ecosystem, including subreddit cultures, community norms, posting etiquette, and moderation practices.
β’ Excellent writing abilities with a natural, conversational style.
β’ Capacity to create responses that prioritize helpfulness and information first, with promotion as a secondary focus.
β’ Insight into how engagement on community platforms enhances brand visibility and Answer Engine Optimization (AEO).
β’ Self-driven and capable of sustaining consistent long-term engagement without direct oversight.
β’ Bi-monthly payments.
β’ Automated invoicing system.
β’ Completely remote work-from-home position.
β’ Flexible working hours: choose when and where to work, and select projects that interest you.
β’ Access to supportive staff who are available to answer questions and assist with onboarding.
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