Community Moderator – Online Education

atStudy.comRemoteIN flagIndiaFreelanceCommunity ManagerJuniorMid-level

Posted Aug 28

This is a fully remote position, open to applicants in India.

πŸ“‹ Description

β€’ Oversee discussions on relevant subreddits related to Study.com and its offerings.

β€’ Engage in Reddit conversations by providing genuinely helpful and informative responses that naturally showcase the value of Study.com when applicable.

β€’ Establish a credible and trusted presence across pertinent subreddits through consistent, long-term involvement.

β€’ Recognize trending topics, pain points, and inquiries in the realm of online education to pinpoint engagement opportunities.

β€’ Monitor mentions of the Study.com brand on Reddit and address questions, reviews, and comments promptly and authentically.

β€’ Report negative sentiments, misinformation, or mentions of competitors for team follow-up.

β€’ Submit daily activity reports that include links to all posts, comments, and interactions completed during each shift.

β€’ Deliver weekly performance summaries that emphasize successes, challenges, and suggestions for improvement.


⛳️ Requirements

β€’ Minimum of 2 years of demonstrated experience engaging on Reddit, with a Reddit account that is at least 2 years old and shows a solid history, OR a minimum of 2 years of community engagement experience on other platforms.

β€’ Extensive knowledge of Reddit's ecosystem, including subreddit cultures, community norms, posting etiquette, and moderation practices.

β€’ Excellent writing abilities with a natural, conversational style.

β€’ Capacity to create responses that prioritize helpfulness and information first, with promotion as a secondary focus.

β€’ Insight into how engagement on community platforms enhances brand visibility and Answer Engine Optimization (AEO).

β€’ Self-driven and capable of sustaining consistent long-term engagement without direct oversight.


🏝️ Benefits

β€’ Bi-monthly payments.

β€’ Automated invoicing system.

β€’ Completely remote work-from-home position.

β€’ Flexible working hours: choose when and where to work, and select projects that interest you.

β€’ Access to supportive staff who are available to answer questions and assist with onboarding.

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