Community Management Consultant – English, Anime, UK Culture Knowledge

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate closely with the project management team, client representatives, and social and community managers.

• Support both internal and client objectives effectively.

• Coordinate with internal and external stakeholders to achieve strategic and operational goals.

• Design and implement weekly and quarterly content calendars and strategic plans.

• Generate ideas for activities, opportunities, and content to engage or expand communities.

• Develop and present KPIs, along with reports highlighting performance, trends, and opportunities.

• Manage and engage with customers through forums, websites, and social media platforms.

• Explore and learn about new tools and platforms to enhance workflow and meet client objectives.

• Enhance practices related to social media management, community management, social ROI, engagement, content moderation, and digital experience.

• Address occasional community crises and manage escalations effectively.

• Translate, trans-create, and localize content for social and community channels.

• Assist in strategic planning and operational delivery across social and community initiatives.

• Advance social media efforts to cultivate and support ModSquad.

⛳️ Requirements

• Native English speaker.

• Availability of around 5 hours per week, with flexibility during busier periods.

• Proven experience in translating, trans-creating, and localizing content for social and community postings.

• Proactive, independent contributor with the ability to follow through on tasks.

• Strong skills in problem-solving, creative writing, editorial work, communication, organization, and time management.

• Competency in communicating with clients and colleagues via video calls.

• Capability to execute community initiatives, evaluate results, and adjust programs based on feedback.

• Ability to meet client deadlines consistently.

• Experience in managing communities for professional organizations or companies.

• Active professional engagement with forums, Discord, Facebook, Twitter/X, LinkedIn, and Instagram.

• Creative copywriting abilities that blend professionalism with engaging community initiatives.

• Professional experience in translation and localization into the native language.

• Enthusiasm for Anime and Manga.

• In-depth knowledge of UK culture and the UK marketing landscape, with personal experience in the supported market(s).

• Avid Crunchyroll fan.

• Bachelor's degree or equivalent work experience, with at least 4 years in Social or Community Management.

• Strong understanding of social media and community management principles.

• Professional background in translation, trans-creation, and localization.

• Knowledge and passion for Anime/Manga and the Crunchyroll community.

• Awareness of UK culture and marketing trends.

• LinkedIn profile or resume that highlights professional experience in social media or community management.

🏝️ Benefits

• Part-time commitment of approximately 5 hours per week.

• Equal Opportunity Employer.