Community & Marketing Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the public representative and spokesperson for Hefty OSRS

• Develop, oversee, and expand the Discord community

• Create and disseminate captivating content across Reddit, X, and other pertinent platforms

• Engage authentically in OSRS discussions

• Design and implement community marketing strategies and user growth initiatives

• Organize promotions, competitions, giveaways, campaigns, and community events

• Welcome new players to the app and provide explanations on its functionality

• Address user inquiries, feedback, and support requests

• Identify recurring issues and collaborate with the product team to enhance user experience

• Collect community insights and report on player sentiment, requests, and emerging trends

• Monitor OSRS updates, discussions, creators, and community developments

• Cultivate relationships with OSRS creators, community leaders, and potential partners

• Assist with app launches, new features, and product announcements

• Track community growth, engagement, campaign performance, and user feedback

• Ensure that community and marketing activities comply with relevant platform and game regulations

• Work closely with product, marketing, and customer support teams

• Report directly to the Chief Technology Officer and Product Manager

⛳️ Requirements

• Comprehensive and up-to-date knowledge of Old School RuneScape is crucial

• Authentic experience playing OSRS with a thorough understanding of its community and culture

• Proven experience in managing an online community, preferably in the gaming sector

• Strong familiarity with Discord, Reddit, and X

• Experience in social media, digital marketing, community development, or customer engagement

• Exceptional written communication skills, with the ability to adjust tone for various platforms

• Confidence in publicly engaging with players, including addressing questions and criticism

• A creative and proactive mindset toward campaigns and community development

• Sound judgement and the ability to communicate genuinely without appearing overly corporate

• Understanding of community moderation and reputation management

• Capability to work independently while collaborating closely with product, marketing, and customer support teams

• Applications must showcase authentic knowledge of Old School RuneScape

• Submit a résumé along with a brief introduction that includes OSRS experience, current OSRS knowledge, community involvement, management of gaming communities or social channels, and an example introduction of Hefty OSRS to the broader OSRS community

🏝️ Benefits

• Opportunity to be at the forefront of a thriving gaming community

• Engage with passionate players and contribute to their experience

• Develop professional skills in community management and digital marketing

• Work in a dynamic and collaborative team environment