Community Business Development Rep

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate effectively with the Business Development Manager, Sales Leaders, career field representatives, and external brokers.

• Cultivate, sustain, and enhance relationships with business leaders, community organizations, providers, primary care physicians, and front office staff.

• Generate referrals and assist in the growth of SCAN Health Plan membership through local and community-focused marketing efforts.

• Meet monthly, quarterly, and yearly enrollment targets by converting leads into enrollments.

• Follow up with representatives and brokers regarding lead data and monitor sales conversion rates.

• Achieve or surpass established weekly and monthly qualified lead objectives.

• Support local market sales initiatives through lead generation and public presentations.

• Distribute approved marketing and event materials in alignment with Corporate Marketing and Compliance.

• Identify, plan, organize, attend, and present at Quarterly New Member Orientations and year-round community education events.

• Provide a monthly activity calendar and ensure that scheduled events are documented; aim for a minimum of 20 events per month.

• Maintain a weekly activity summary and submit reports on a weekly basis.

• Execute provider marketing and enrollment events; coordinate participation from partners.

• Schedule new member orientations and present plan benefits and critical information to aid in member retention and connect them to SCAN services.

• Ensure that events, communications, materials, media, and promotions adhere to brand guidelines and CMS regulations.

• Secure payment approval for community events and manage vendor communications and payments.

• Comply with expectations for compliance and sales operations processes.

• Keep informed about the product portfolio and eligibility criteria for election periods.

• Support SCAN’s Vision and Goals.

• Perform additional duties as assigned.

⛳️ Requirements

• Associate's / Technical Degree or an equivalent combination is preferred.

• A comparable mix of education, experience, and/or training will be considered equivalent to the aforementioned educational requirement.

• 3-5 years of prior outside sales or outreach experience within the Medicare community is mandatory.

• 3-5 years of experience with MS Office applications - Excel (data entry, reporting, formulas), Word (document creation, memos, spell check), and PowerPoint (developing presentations and marketing materials) is required.

• Previous experience in healthcare marketing and community outreach is preferred.

• Experience in business/product network development and/or marketing is preferred.

• Familiarity with healthcare markets, especially Medicare and Medicare Advantage, is preferred.

• Bilingual proficiency in Chinese or Vietnamese is preferred.

• Knowledge of HIPAA regulations and privacy laws is necessary.

• Ability to communicate effectively and professionally.

• Strong creative problem-solving skills.

• Critical thinking and decision-making abilities.

• Proven experience working in a fast-paced or implementation-focused environment.

• Must be able to sit and stand for extended periods.

• Must be able to lift up to 30 pounds.

• Willingness to work occasional nights and weekends is required.

• Strong public speaking skills are essential.

• Basic analytical skills are required for technical expertise.

• Basic problem-solving skills are necessary.

• Good communication and interpersonal skills are important.

• Must be prepared to travel more than 50% of the time within the assigned area.

• A valid driver’s license, automobile insurance, and reliable transportation are required.

• A background check is mandatory.

🏝️ Benefits

• A bonus program.

• Comprehensive Wellness Program.

• Generous paid-time-off (PTO).

• 11 paid holidays annually, plus an additional floating holiday, and a birthday holiday.

• Excellent 401(k) Retirement Savings Plan with employer matching contributions.

• Comprehensive employee recognition program.

• Tuition reimbursement opportunities.

• Equal pay, employee resource groups, inclusive benefits, and more.