Community Account Manager

This is a fully remote position, open to applicants in Kansas, +2 more states.

📋 Description

• Promote the use of AlloSure, CareDx’s donor-derived cell-free DNA test, within the general nephrology sector.

• Create and implement strategic account plans aimed at fostering business growth, meeting sales objectives, capturing market share, broadening the CareDx presence, and enhancing adoption.

• Inform community nephrologists about AlloSure testing and CareDx Pharmacy services through clinical and product expertise.

• Identify key customer stakeholders and influencers, cultivate relationships and partnerships, gather feedback, and address customer concerns.

• Anticipate and oversee the sales pipeline and growth strategies at both account and territory levels.

• Generate performance reports for regional leadership, detailing strategy effectiveness, ROI, and key performance indicators.

• Collaborate with teams in Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations.

⛳️ Requirements

• A bachelor’s degree in a science-related field (biology, chemistry, etc.) is required.

• At least 2 years of sales or account management experience in the healthcare sector.

• Experience in selling to physician-owned practices and hospitals, effectively engaging multiple stakeholders during a “total office call.”

• Clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics, and Lab is highly preferred.

• Excellent interpersonal skills for building and sustaining relationships with nephrology professionals.

• Proven ability to formulate effective account strategies that enhance business outcomes.

• A strong history of acquiring new business and surpassing sales targets.

• Exceptional written and verbal communication skills, along with strong organizational abilities.

• Willingness to travel up to 75% or more within the region, including frequent day trips.

• Proficient in Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools.

🏝️ Benefits

• Competitive base salary and incentive compensation.

• Health and welfare benefits, including a gym reimbursement program.

• 401(k) savings plan match.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.

• Additional discretionary bonuses/incentives and restricted stock units may be available.