Commercial Sales Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Address inquiries received through the company's customer service channels.

• Manage negotiations initiated by Artificial Intelligence and assist customers through to the completion of sales.

• Assess customer needs and deliver suitable solutions.

• Create tailored commercial proposals.

• Respond to queries and support customers throughout their entire purchasing journey.

• Lead negotiations and finalize orders.

• Perform strategic follow-ups to boost conversion rates.

• Provide post-sale support to customers, enhancing relationships and ensuring satisfaction.

• Engage in trade shows, events, and commercial activities organized by the company.

• Partake in training and professional development programs.

• Offer suggestions to refine sales processes.

• Maintain up-to-date records of customers, negotiations, and opportunities in the company's systems.

⛳️ Requirements

• High school diploma.

• Experience in sales, customer service, or commercial support.

• Background in target-driven, results-focused environments.

• Proficient in using computers, business systems, and digital tools.

• Adequate home office setup, including a computer, stable internet connection, and required equipment.

• Familiarity with Google tools, CRM systems, Trello, Zoom, Slack, and other digital platforms is advantageous.

• Previous experience in remote sales is beneficial.

• B2B sales experience is preferred.

• Knowledge or experience in promotional products, customized items, corporate gifts, or giveaways is advantageous.

• Understanding of customer relationship management, customer retention, and Customer Success (CS) is a plus.

• Strong communication skills, results orientation, negotiation ability, organization, and proactivity.

• Availability to work Monday through Friday, from 8:00 a.m. to 6:00 p.m.

🏝️ Benefits

• Commission ranging from 0.5% to 1.2% on finalized sales.

• Performance bonuses for achieving targets.

• After one year: potential for 30 days of paid time off, subject to negotiation.

• Fully remote work.

• Training and professional development on products, sales techniques, and internal processes.

• Genuine opportunities for career advancement.