Commercial Program Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the complete program lifecycle and cultivate partnerships with a key enterprise client.

• Synchronize customer demand with internal production capabilities.

• Analyze and interpret customer forecasts to identify trends, anticipate demand fluctuations, and align supplier capacity with production schedules.

• Convert forecast data into actionable strategies with production teams to manage build output and deployment readiness.

• Adjust purchase orders, resolve discrepancies, and facilitate pricing updates between internal departments and the client.

• Address quality and field service concerns, coordinating solutions to minimize the impact on the customer.

• Participate in customer-related projects and initiatives focused on continuous improvement.

• Track performance metrics and implement corrective actions to ensure delivery meets service level agreements.

• Align inventory with projected demand and assist in planning for design modifications, product phase-outs, and lifecycle changes.

• Examine volume trends and program data to guide decision-making, highlight risks, and enhance delivery performance.

• Monitor inventory levels and conduct flow analysis to avert shortages or surplus.

• Promote accountability and collaborative problem-solving across departments by establishing expectations, following up on deliverables, and driving shared program objectives.

⛳️ Requirements

• Bachelor's degree in business, engineering, or a related field (MBA or PMP certification is a plus).

• 5+ years of experience in program or project management within a manufacturing or enterprise client-facing role with annualized volume exceeding $10 million.

• Proven success in managing complex programs with numerous stakeholders across both technical and business domains.

• Strong grasp of supply chain processes, inventory management, and demand planning.

• Familiarity with ERP systems and customer portal tools.

• Exceptional organizational, analytical, and communication abilities.

• Demonstrated capacity to operate under pressure, prioritize tasks, and achieve results across functional areas.

• Comfortable navigating ambiguity and adapting to a fast-paced, high-growth environment.

• Outstanding interpersonal skills with a focus on collaboration and a team-oriented approach.

🏝️ Benefits

• A comprehensive and competitive benefits package designed to enhance employees' well-being, growth, and long-term success.