Commercial Program Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the complete program lifecycle and maintain partnerships with a key enterprise client.

• Synchronize customer demands with internal production capabilities.

• Analyze and interpret customer forecasts to spot trends and foresee demand fluctuations.

• Coordinate supplier capacity and internal production timelines with demand.

• Convert forecast data into actionable production strategies and manage build outputs.

• Adjust purchase orders, resolve discrepancies, and oversee pricing modifications.

• Address quality issues and field service concerns, driving internal resolutions.

• Participate in customer-related projects and initiatives aimed at continuous improvement.

• Track service-level performance metrics and implement corrective measures as needed.

• Align inventory levels with anticipated demand while supporting product design, phase-outs, and lifecycle transitions.

• Assess volume trends and program data to identify risks and enhance delivery performance.

• Supervise inventory levels, conduct flow analyses, and avert shortages or surpluses.

• Promote accountability and collaborative problem-solving across various departments.

⛳️ Requirements

• Bachelor's degree in business, engineering, or a related field.

• Over 5 years of experience in program or project management within a manufacturing or enterprise client-facing role, managing annual volumes exceeding $10 million.

• An MBA or PMP certification is preferred.

• Proven experience in managing complex programs with multiple stakeholders across technical and business areas.

• Strong grasp of supply chain processes, inventory management, and demand planning.

• Familiarity with ERP and customer portal tools.

• Outstanding organizational, analytical, and communication abilities.

• Demonstrated capacity to perform under pressure, prioritize responsibilities, and achieve results across functional boundaries.

• Ability to navigate ambiguity and adapt in a dynamic, high-growth setting.

• Exceptional interpersonal skills with a focus on collaboration and a team-oriented approach.

🏝️ Benefits

• A comprehensive and competitive benefits package designed to enhance employees' well-being, growth, and long-term success.