Commercial Operations Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Facilitate collaboration among sourcing, sales, and logistics teams.

• Organize structured meeting notes, monitor deadlines, send follow-ups, and coordinate action items.

• Collaborate with operations and logistics teams to guarantee timely order fulfillment and seamless delivery processes.

• Oversee the preparation of regular offer lists, which includes price calculations, coordination of availability, finalization, and communication.

• Manage and record customer interactions, sales data, and opportunities within the system for follow-ups and precise reporting.

• Conduct second-level communication with clients and internal teams through email.

• Offer sales insights and feedback to aid in strategic decision-making.

⛳️ Requirements

• 2–3 years of experience in sales or business coordination, preferably in FMCG, F&B, or the lifestyle industry.

• Excellent email communication and writing skills.

• Strong command of the English language.

• Outstanding organizational and planning skills.

• Capability to coordinate effectively across departments and with external stakeholders in a fast-paced environment.

• Proficiency in CRM tools is a plus.

• Self-motivated, proactive, and eager to learn.

• Comfortable working closely with senior leadership on a daily basis.

• Knowledge or interest in specialty coffee.

• Experience in customer acquisition, lead generation, or B2B sales.

• Familiarity with CRM tools or any sales management software.

🏝️ Benefits

• Engage in a dynamic, entrepreneurial work environment that values ownership and proactive contributions.

• Gain extensive experience in the commercial and operational aspects of business management.

• Play a crucial role in the company's growth, with opportunities for advancement into senior or managerial roles as the organization develops.