Commercial Lines Sales Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Lead, mentor, and cultivate the development of Commercial Lines Field Sales Representatives.

• Set clear expectations for activities, performance metrics, and outcomes.

• Conduct ride-alongs, perform call evaluations, and inspect territories.

• Recruit, onboard, and nurture talent within the team.

• Implement territory sales strategies aimed at achieving new business premiums, total written premiums, retention, and loss ratio goals.

• Oversee agency segmentation and the allocation of resources.

• Provide guidance on agency portfolio growth, rehabilitation, and exit strategies.

• Translate corporate distribution strategies into actionable field execution.

• Ensure consistent messaging and value propositions throughout agency interactions.

• Implement regional growth initiatives and programs.

• Take ownership of regional sales results through effective performance management.

• Monitor growth metrics, submission flow, pipeline quality, hit ratios, retention, and profitability KPIs.

• Identify performance issues and take corrective actions as necessary.

• Manage essential agency relationships and LAPP accounts.

• Develop executive-level relationships with key agents.

• Control agent compensation expenses within the allocated budgets.

• Collaborate with underwriting, product, operations, claims, service, FAD, EIU, Specialty, and Small Commercial teams.

• Gather market insights on pricing, coverage gaps, agency sentiment, and competitor activities.

• Recognize emerging regional risks and opportunities.

• Complete or assist with regional-level reporting.

• Perform additional assigned duties and adhere to corporate policies and procedures.

⛳️ Requirements

• 7+ years of progressively responsible roles in P&C insurance, including leadership experience.

• Bachelor's Degree or equivalent business experience is required.

• Significant insurance education, such as INS, AU, or CPCU, is highly recommended, or a demonstrated commitment to pursuing insurance education.

• Proven ability to lead, coach, and develop sales representatives.

• Experience in managing agency relationships and overseeing territory performance.

• Capacity to manage objectives related to growth, profitability, retention, and loss ratios.

• Comprehensive knowledge of commercial lines insurance and property and casualty insurance.

• Proficiency in analyzing KPIs, market intelligence, competitive insights, and regional performance.

• Ability to collaborate effectively with underwriting, claims, product, operations, specialty, and small commercial teams.

• Skill in maintaining expense discipline within set budgets.

• This is a full-time salaried position, exempt from overtime eligibility.

🏝️ Benefits

• Eligibility for a Variable Compensation Bonus plan.

• Medical and Prescription Drug Benefits.

• Dental Benefits.

• Vision Benefits.

• Life Insurance and Disability Benefits.

• 401(k) Profit Sharing and Investment Plan, which includes an annual company financial contribution and discretionary Profit Sharing based on annual company financial results.

• Health Savings Account (HSA).

• Flexible Spending Accounts.

• Tuition Assistance, Training, and support for Professional Designations.

• Company-Paid Family Leave.

• Adoption/Surrogacy Assistance Benefit.

• Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, and Pet Insurance.

• Student Loan Refinancing Services.

• Business Travel Accident Insurance.

• Matching Gifts program.

• Paid Volunteer Day.

• Employee Referral Award Program.

• Wellness programs.

• Personal Insurance Discount.