Commercial Lines Sales Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Lead, mentor, and cultivate the skills of Commercial Lines Field Sales Representatives.

• Set clear expectations regarding activity, performance, and desired outcomes.

• Conduct ride-alongs, evaluate calls, and perform territory inspections.

• Recruit, onboard, and nurture talent.

• Implement territory sales strategies aimed at achieving new business premium, total written premium, retention, and loss ratio objectives.

• Supervise agency segmentation and the allocation of resources.

• Guide decisions related to agency portfolio growth, rehabilitation, and exit strategies.

• Translate corporate distribution strategies into actionable field initiatives.

• Promote a consistent message and value proposition during agency interactions.

• Execute regional growth initiatives and programs effectively.

• Manage regional sales outcomes through the performance management of representatives.

• Track growth, submission flow, pipeline quality, hit ratio, retention, and profitability KPIs.

• Identify performance issues and implement corrective measures.

• Oversee key agency relationships and LAPP accounts.

• Build and maintain executive-level relationships with priority agents.

• Enhance agency engagement and strategies for increasing share-of-wallet.

• Maintain fiscal discipline within designated budgets.

• Collaborate with underwriting, product, operations, claims, service, FAD, EIU, Specialty, and Small Commercial teams.

• Provide market insights regarding pricing, coverage gaps, agency sentiment, and competitor activity.

• Identify emerging regional risks and opportunities.

• Complete or support regional reporting obligations.

• Perform additional duties as assigned while adhering to corporate policies and procedures.

⛳️ Requirements

• 7+ years of progressively responsible roles in P&C insurance, including leadership experience.

• Bachelor's Degree or equivalent business experience.

• Significant insurance education, such as INS, AU, or CPCU, or a demonstrated commitment to pursue further insurance education.

• Proven ability to lead, coach, and develop Commercial Lines Field Sales Representatives.

• Capability to manage agency relationships and oversee territory performance.

• In-depth knowledge of commercial property and casualty insurance sales, underwriting discipline, and profitability metrics.

• Proficiency in monitoring growth, premium, retention, loss ratio, hit ratio, and pipeline KPIs.

• Ability to collaborate cross-functionally with underwriting, claims, product, operations, and specialty business units.

• Skill in providing market intelligence and analyzing regional performance.

• This position is full-time, salaried, exempt, and not eligible for overtime.

🏝️ Benefits

• Eligibility for Variable Compensation Bonus plan.

• Medical and Prescription Drug Benefits.

• Dental Benefits.

• Vision Benefits.

• Life Insurance and Disability Benefits.

• 401(k) Profit Sharing and Investment Plan, including an annual company financial contribution and discretionary Profit Sharing based on yearly financial results.

• Health Savings Account (HSA).

• Flexible Spending Accounts.

• Tuition Assistance, Training, and Professional Designations.

• Company-Paid Family Leave.

• Adoption/Surrogacy Assistance Benefit.

• Voluntary Benefits: Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance.

• Student Loan Refinancing Services.

• Business Travel Accident Insurance.

• Matching Gifts program.

• Paid Volunteer Day.

• Employee Referral Award Program.

• Wellness programs.

• Personal Insurance Discounts.