Commercial Lines Sales Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Lead, mentor, and develop Commercial Lines Field Sales Representatives.

• Set clear expectations for activities, performance, and outcomes.

• Perform ride-alongs, conduct call reviews, and inspect territories.

• Recruit, onboard, and nurture sales talent.

• Implement territory sales plans to achieve or surpass new business premium, total written premium, retention, and loss ratio goals.

• Supervise agency segmentation and resource distribution.

• Direct agency portfolio expansion, rehabilitation, and exit strategies.

• Convert corporate distribution strategies into actionable field initiatives.

• Ensure consistent messaging and value propositions throughout agency interactions.

• Take ownership of regional sales outcomes through effective representative performance management.

• Track growth, submission flow, pipeline quality, hit ratios, retention, and profitability KPIs.

• Identify performance challenges and implement corrective measures.

• Maintain key agency partnerships and LAPP accounts.

• Cultivate executive-level relationships with priority agents.

• Oversee agency engagement strategies and manage allocated agent compensation expenses.

• Collaborate with underwriting, product, operations, claims, service, FAD, EIU, Specialty, and Small Commercial teams.

• Provide market insights regarding pricing, coverage gaps, agency sentiments, and competitor activities.

• Identify emerging regional risks and opportunities.

• Complete or assist with regional-level reporting.

• Adhere to corporate policies and procedures while performing other assigned tasks.

⛳️ Requirements

• Over 7 years of progressively responsible roles in P&C insurance, including leadership experience.

• Bachelor's Degree or equivalent business experience is required.

• Significant insurance education, such as INS, AU, or CPCU, or a strong commitment to pursuing insurance education is highly recommended.

• Proven ability to lead, mentor, and develop Commercial Lines Field Sales Representatives.

• Experience in managing agency relationships and territory performance.

• Capability to drive new business premium, total written premium, retention, and loss ratio targets.

• Familiarity with sales KPIs including growth against plans, submission flow, pipeline quality, hit ratio/close rate, retention results, and regional/state profitability.

• Ability to collaborate with underwriting, claims, product, operations, specialty, and segment teams.

• Proficient in providing market intelligence, competitive analysis, and regional performance evaluations.

• This is a full-time salaried position that is exempt from overtime eligibility.

🏝️ Benefits

• Eligibility for Variable Compensation Bonus plan.

• Medical and Prescription Drug Benefits.

• Dental Benefits.

• Vision Benefits.

• Life Insurance and Disability Benefits.

• 401(k) Profit Sharing and Investment Plan, which includes an annual company financial contribution and discretionary Profit Sharing contributions based on annual company financial performance.

• Health Savings Account (HSA).

• Flexible Spending Accounts.

• Tuition Assistance, Training, and Professional Designations.

• Paid Family Leave sponsored by the company.

• Adoption/Surrogacy Assistance Benefits.

• Voluntary Benefits including Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, and Pet Insurance.

• Services for Student Loan Refinancing.

• Business Travel Accident Insurance.

• Matching Gifts program.

• Paid Volunteer Day.

• Employee Referral Award Program.

• Wellness programs.

• Discount on Personal Insurance.