Commercial Lines Account Manager

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Oversee and provide services for a portfolio of middle-market commercial insurance clients.

• Collaborate with producers and account executives to aid in new business acquisition, renewals, and client retention efforts.

• Address coverage inquiries and offer advice on policy options and insurance solutions.

• Handle processing of policy modifications, endorsements, renewals, certificates of insurance, audits, and various service requests.

• Assess renewal terms and pricing, pinpoint potential issues, and investigate alternative coverage options.

• Cultivate relationships with clients, carriers, and team members to ensure a smooth customer experience.

• Recognize opportunities to enhance client coverage and assist in account rounding initiatives.

• Maintain precise client records and documentation within AMS360.

• Engage in renewal strategy meetings and work with internal teams to create client solutions.

• Contribute to team development by sharing knowledge, mentoring, and fostering collaboration.

⛳️ Requirements

• A minimum of 5 years of experience in a commercial insurance agency as an Account Manager or Account Executive.

• An active Property & Casualty license is required.

• Comprehensive understanding of commercial insurance coverages and policy servicing.

• Exceptional communication and relationship-building abilities.

• Highly organized with the capability to juggle multiple priorities in a dynamic environment.

• A problem-solving attitude and dedication to providing excellent client service.

• Familiarity with AMS360 or similar agency management systems is advantageous.

• Industry designations such as CIC, CRM, or CPCU are preferred but not mandatory.

• Must reside in Louisiana or Texas.

🏝️ Benefits

• Paid renewal of licenses and continuing education opportunities.

• Comprehensive Medical, Dental, and Vision coverage.

• Flexible Spending Account (FSA)/Health Savings Account (HSA) and Life Insurance.

• 401(k) plan with company contributions.

• Competitive Paid Time Off (PTO) including vacation, sick leave, and company holidays.

• Wellness programs and employee support resources.

• Attractive compensation package.