Commercial Generator Field Technician, Gen Sets, LV/MV Electrical, Mechanical, Microgrid, Field Engineer

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee the maintenance and repair of both contracted and non-contracted generator and power distribution systems.

• Offer technical assistance to customers regarding operational and maintenance-related inquiries.

• Execute battery installations and replacements as needed.

• Conduct scheduled preventative maintenance on contracted equipment.

• Serve as a point of contact and interface for customers.

• Communicate equipment availability status to the corporate office.

• Utilize electronic and electrical testing tools as required.

• Coordinate and manage on-site subcontractors engaged by PSS.

• Keep the company vehicle in a safe and operational condition.

• Ensure compliance with PSS standards in all work performed.

• Accurately complete Field Service Reports, Time Sheets, Expense Reports, and other necessary documentation in a timely manner.

• Maintain comprehensive technical documentation.

• Participate in mandatory company training sessions.

• Cross-train in additional areas as necessary.

• Provide 24x7 on-call services as required.

• Travel daily and operate independently at customer locations.

⛳️ Requirements

• A Level II Technician should possess three years of field experience in servicing generator systems.

• Some background in servicing 500kW+ generator systems is preferred.

• Demonstrated proficiency in preventative maintenance practices.

• Experience in retrofitting basic control systems.

• Familiarity with minor ATS repairs and load banking equipment.

• High School diploma or GED equivalent; related military experience or equivalent field experience is acceptable.

• Capability to perform triennial maintenance, engine diagnostics, fuel system priming, and replacement of failed engine components.

• A sound understanding of Automatic Transfer Systems; ability to troubleshoot and repair with minimal oversight.

• Competence in reading electronic schematics and troubleshooting mechanical and electronic systems to the component level with guidance.

• Experience with or the ability to quickly master Woodward, Beckwith, and PLC controls.

• Proficient in reading and interpreting technical instructions, safety manuals, service manuals, policies, and procedures.

• Ability to work with basic mathematical concepts.

• Competence in problem definition, data collection, fact establishment, and drawing valid conclusions.

• Must adhere to all safety protocols and standards.

• Proficient in computer applications, including ERP systems, email, and Microsoft Office Suite.

• Excellent verbal and written communication abilities.

• Proven reasoning capabilities and sound judgment.

• Process-oriented with a keen attention to detail.

• Ability to deliver results within specified timelines.

• A collaborative and teamwork-oriented approach to work.

• Willingness and capability to participate in required company training sessions.

• Must own and maintain a personal set of mechanical tools.

• Ability to lift, carry, push, and/or pull weights ranging from 20–75 pounds.

• Capability to climb ladders and perform tasks involving stooping, kneeling, crouching, and crawling.

• Must be able to wear mandatory PPE, including safety glasses, gloves, and appropriate footwear.

• Ability to drive a heavy-duty truck for up to 10 consecutive hours.

• Willingness to work extended and unpredictable hours.

• Must successfully pass a pre-employment background check, drug screening, and MVR clearance.

• Willingness to travel out of market/state up to 25% of the time.

• Preparedness to work outdoors in various weather conditions and in hazardous environments.

🏝️ Benefits

• Ongoing training and opportunities for multiple levels of technician advancement.

• Comprehensive medical, dental, vision, and life insurance coverage.

• Competitive compensation package.

• Matching 401(k) retirement plan.

• Paid vacation time.

• Company-recognized holidays.

• Paid Time Off (PTO) for personal and sick days.

• Flexible spending accounts/Health savings accounts.

• Wellness Incentive Programs to promote health and well-being.

• Employee Referral Program to reward referrals.

• Tuition Reimbursement for further education and training.