Collections Supervisor – Law Firm Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee accounts receivable and pinpoint outstanding balances that require follow-up actions.

• Engage with clients concerning overdue invoices and payment statuses in a professional, courteous, and timely fashion.

• Collaborate closely with billing attorneys and other staff to formulate effective collection strategies for overdue accounts.

• Accurately record collection activities, client commitments, disputes, and anticipated payment dates in the firm's financial system.

• Investigate inquiries related to invoices, unapplied payments, account discrepancies, and any issues that could hinder payment progress.

• Analyze aging reports and prioritize collection efforts based on account status, balance, age, and other pertinent factors.

• Follow up on payment commitments and escalate significantly overdue or problematic accounts in line with firm protocols.

• Assist in the preparation of collection reports and provide updates on key accounts and collection activities.

• Manage confidential client and financial information with the utmost discretion.

• Support month-end and year-end collection initiatives as required.

• Perform additional accounting and collections-related tasks as assigned.

⛳️ Requirements

• Over 5 years of collections experience, including a minimum of 3 years in law firms.

• Proficiency with Aderant is mandatory.

• Capacity to manage multiple accounts, priorities, and deadlines effectively.

• Ability to communicate professionally with clients, attorneys, and employees across all levels of the organization.

• Strong skills in Microsoft Outlook and Excel.

• Excellent written and verbal communication abilities.

• Outstanding organizational skills and meticulous attention to detail.

• Capability to exercise discretion when dealing with confidential financial and client information.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage

• Life insurance

• Short-term and long-term disability

• 401K plan with an annual 3% contribution, fully vested from the first year

• Eligibility for profit sharing

• Employee assistance program

• Paid maternity and paternity leave