This is a fully remote position, open to applicants in Turkey.

📋 Description

• Manage and resolve outstanding receivables.

• Proactively reach out to customers regarding overdue payments through both inbound and outbound communication.

• Organize installment payments and tailor individualized payment terms.

• Record calls, payment commitments, and agreements meticulously.

• Engage in a solution-focused manner to address payment issues amicably and out of court.

⛳️ Requirements

• Native-level proficiency in German.

• A confident and friendly telephone demeanor, even in challenging conversations.

• Basic computer literacy.

• Must have a personal Windows PC or laptop.

• A fully equipped home office setup, including a desk, chair, stable internet connection, and noise-cancelling headset.

• Dependability, motivation, and a strong commitment to achieving performance goals.

• The employer does not provide a Windows laptop or PC and headset; applicants must supply these tools themselves.

🏝️ Benefits

• Fully remote work opportunity.

• Working hours are from 8:00 a.m. to 5:00 p.m. German time.

• Up to 40 hours per week, from Monday to Friday (weekends off).

• 20 days of annual leave in addition to all German public holidays off.

• Ongoing coaching in collections management and communication skills.

• Immediate start is available.