Collections Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage accounts receivable balances along with overdue invoices.

• Reach out to customers through phone or email to secure payments and address outstanding balances.

• Examine and resolve billing discrepancies, disputes, and deductions.

• Document and record collection activities, payment agreements, and communications with customers.

• Work collaboratively with the Sales and Accounting teams to resolve payment-related issues.

• Prepare and distribute monthly statements, reminders, and collection notices to clients.

• Report directly to the Credit and Collections Lead.

⛳️ Requirements

• Bachelor’s degree or relevant experience in Accounting, Finance, Business Administration, or a related field.

• 2-3 years of experience in Accounts Receivable, Collections, Accounts Payable, or a similar operational role.

• Strong attention to detail is essential.

• Exceptional analytical and organizational abilities.

• Proficient in accounting software.

• Experience with NetSuite is an advantage.

• Outstanding communication and customer service skills.

🏝️ Benefits

• Equal Opportunity Employer.

• Commitment to diverse and inclusive recruitment and hiring practices.

• Recruitment Data Protection Policy.