Collections Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and monitor accounts receivable balances as well as overdue invoices.

• Reach out to customers through phone or email to collect payments and resolve any outstanding balances.

• Examine and address billing discrepancies, disputes, and deductions.

• Document and record collection efforts, payment commitments, and communications with customers.

• Work collaboratively with the Sales and Accounting teams to tackle payment-related issues.

• Generate and dispatch monthly statements, reminders, and collection notices to customers.

• Report directly to the Credit and Collections Lead.

⛳️ Requirements

• Bachelor’s degree or relevant experience in Accounting, Finance, Business Administration, or a related field.

• 2-3 years of experience in Accounts Receivable, Collections, Accounts Payable, or a similar operational role.

• Strong attention to detail is essential.

• Exceptional analytical and organizational abilities.

• Proficiency in accounting software is required.

• Outstanding communication and customer service skills.

• Experience with NetSuite is advantageous.

🏝️ Benefits

• Equal Opportunity Employer dedicated to diverse recruitment and hiring practices.

• Recruitment Data Protection Policy.