Coding Audit and Client Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive client relationships, focusing on retention, growth, and satisfaction.

• Ensure clients have a clear understanding and alignment regarding UASI services, deliverables, scope, and expectations.

• Organize and facilitate client and project kickoff meetings.

• Work collaboratively with Sales and Account Management teams to identify opportunities and implement effective client management strategies.

• Evaluate the current state and goals of clients, conduct operational assessments, and execute actions to achieve project and client objectives.

• Document any changes in project scope and confirm their impacts on goals, deliverables, costs, and deadlines in written form.

• Lead, monitor, and assess project results as the subject matter expert while balancing quality and profitability.

• Manage the timing and progression of client projects, while supporting audit activities through audits and consulting engagements.

• Collaborate with Quality Management and Staff Success teams to meet quality expectations and identify staff development opportunities.

• Act as a Quality Management auditor for Audit Consultants upon request.

• Document client processes and workflows accurately.

• Validate client invoices against contract specifications and amendments.

• Ensure that auditor expertise aligns with achieving project results.

• Monitor client profit margins, productivity, staff utilization, and miscellaneous/non-billable time effectively.

• Identify further solution opportunities and foster trusted relationships with clients.

• Partner with Sales/Account Management to devise strategies for UASI solutions.

• Utilize professional networks and represent UASI through professional organizations, speaking engagements, or ambassador activities.

⛳️ Requirements

• Bachelor's degree in health information management OR an associate degree in health information technology combined with extensive management and consulting experience.

• Coding credential (e.g., CCS, CIC, etc.) is preferred.

• Outstanding communication skills, encompassing client discovery, solution creation and delivery, and proposal presentation to key stakeholders.

• Foundational consulting abilities, which include analytical and critical thinking, written and verbal communication, client presence, and presentation skills.

• In-depth industry knowledge and proven subject matter expertise in mid-revenue cycle operations, covering HIM operations, coding, value-based care initiatives, denials management, and other significant industry trends/drivers.

• Strong leadership attributes with the ability to formulate a strategic vision.

• An entrepreneurial mindset with the drive to foster business and team growth.

• A commitment to continuous improvement and the ability to influence others positively.

• Excellent interpersonal, organizational, and detail-oriented capabilities; must be a positive influence, take ownership, be dependable, and function effectively as a team player.

• Capacity to adapt to and champion change.

🏝️ Benefits

• A supportive environment that promotes professional development.

• Opportunities for professional growth and advancement.

• Competitive salary structure.

• Comprehensive benefits package.