Co-Sell Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the engagement of Managed Service Providers (MSPs) and their end customers by assisting them in understanding, adopting, and deriving ongoing value from Goodweek.

• Collaborate with Partner Account Managers and MSPs to establish activation plans that include priority customers, use cases, and milestones.

• Conduct customer meetings, onboarding sessions, and workshops both remotely and on-site.

• Aid users in achieving their first significant outcomes, addressing adoption challenges, and fostering regular usage.

• Showcase Goodweek features and updates to MSP teams and end customers.

• Convert product capabilities into customized demonstrations and relevant examples.

• Respond to product inquiries and coordinate specialist input when necessary.

• Implement the MIP framework into activation activities, ensuring clarity in ownership, follow-up, and milestones.

• Mentor partner teams in demonstrating Goodweek, introducing use cases, and guiding customers through the adoption process.

• Recognize partners or customers that are experiencing stagnation and establish recovery strategies.

• Identify customer needs and growth prospects during activation efforts.

• Engage in discovery sessions, product demonstrations, and follow-up on trials.

• Assist partners in overcoming objections, preparing proposals, and turning successful use cases into paid agreements or expanded deployments.

• Keep activation plans, customer follow-ups, and opportunity records up to date.

• Review progress and obstacles with the Partner Account Manager.

• Utilize usage data and partner feedback to determine additional engagement requirements.

• Communicate customer needs, product feedback, and effective use cases to the Product and MIP teams.

⛳️ Requirements

• Proficient in English.

• Over 3 years of experience in partner or customer coaching and activation, product enablement, solutions consulting, sales engineering, or a similar customer-facing software role.

• Strong understanding of B2B sales or account management, especially within a marketplace, technology, indirect sales motion, or provider-oriented business.

• Ability to thoroughly master software capabilities and convert complex features into clear, practical customer benefits.

• Experience in leading product demonstrations, onboarding sessions, and interactive workshops, both remotely and in-person.

• Skill in coaching partner sales and technical teams to foster independence in product demonstration and activation.

• Commercial acumen to identify growth opportunities, manage objections, and facilitate co-selling and deal advancement.

• Excellent organizational skills, with disciplined follow-up, tracking of adoption metrics, and management of customer milestones.

• Familiarity with CRM, reporting, sales productivity, or enablement tools.

• Experience in measuring onboarding effectiveness through metrics such as time to market, skill proficiency, pipeline creation, customer engagement, or early commercial outcomes.

• Nice-to-have: Strong understanding of the Managed Service Provider (MSP) ecosystem.

• Nice-to-have: Experience in translating competitive trends, partner insights, and commercial priorities into practical selling strategies and skill enhancement.

• Nice-to-have: Spanish as a second language to support LATAM partners.

🏝️ Benefits

• Stock options plan

• Comprehensive health coverage

• Dental coverage

• 401(k) retirement plan

• Opportunities to travel for industry trade shows

• Opportunities to travel for strategic MSP onboarding engagements

• Company offsites