CNC Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to client locations to install, troubleshoot, repair, and maintain machine tool equipment and controls.

• Diagnose and repair CNC machinery.

• Utilize online technical documentation, manuals, and vendor resources to investigate machine-related issues.

• Accurately complete and submit documentation concerning machine problems, repairs, and installations.

• Advocate for and conduct preventative maintenance on customer machine tool equipment.

• Provide after-sales technical support and training.

• Maintain a comprehensive understanding of the machine tool sector and the product lines represented by the company.

• Report directly to the Service Manager.

• Begin each workday from home and travel to customer sites within a designated regional territory.

• Execute related tasks as assigned.

⛳️ Requirements

• Proven experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is advantageous.

• Proficiency in reading and interpreting drawings and schematics is essential.

• Familiarity with software applications, such as Microsoft Office, is a plus.

• Capability to utilize a laptop, smartphone, and various software tools.

• Exceptional technical, communication, and presentation skills are required.

• Ability to regularly lift weights between 40–50 pounds.

• Willingness to maintain flexible hours and undertake frequent travel and driving across a regional area.

• Strong mechanical and electrical skills are mandatory.

• Capacity to operate in industrial settings while wearing necessary personal protective equipment (PPE).

• Ability to work in confined spaces or awkward positions, including accessing equipment interiors and elevated locations.

• Excellent hand-eye coordination and fine motor abilities are necessary.

• Must be capable of standing, walking, bending, kneeling, crouching, climbing, and reaching for extended periods.

• Should be highly mobile and able to navigate all areas of the premises.

🏝️ Benefits

• Competitive starting salary.

• Comprehensive health benefits that are market competitive, including a zero premium medical plan, vision and dental coverage, and company-paid life insurance.

• Over 3 weeks of vacation to start.

• 10 paid holidays from the company.

• 401(k) retirement plan with company contributions.

• Tuition reimbursement opportunities.

• Employee appreciation events and additional perks.

• Employee Assistance Program available.

• A company-provided vehicle.

• Company-covered gas expenses for travel.

• Training on CNC repair and Haas equipment onboarding.

• Factory certification within the first year of employment.