CNC Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to customer locations to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.

• Utilize online technical documentation, manuals, and vendor resources to investigate machine-related issues.

• Accurately complete and submit documentation to both the office and customers concerning machine problems, repairs, and installations.

• Promote and conduct preventative maintenance on customer machine tool equipment.

• Provide after-sales technical support and training.

• Maintain a comprehensive understanding of the machine tool industry and the product lines offered by the company.

• Execute related tasks as necessary.

⛳️ Requirements

• Strong mechanical and electrical skills are essential.

• Proven experience in mechanical or electrical repair or engineering is preferred.

• Background in CNC repair is an advantage.

• Proficiency in reading and interpreting drawings and schematics is required.

• Familiarity with Microsoft Office or similar software is a plus.

• Capability to utilize a laptop, smartphone, and various software applications.

• Exceptional technical, communication, and presentation abilities.

• Capacity to regularly lift 40–50 pounds.

• Flexible working hours.

• Willingness to travel frequently and drive throughout a designated regional area.

• Ability to access all areas of customer premises.

• Capacity to sit for extended periods.

• Ability to bend, twist, stoop, reach, and lift materials up to 50 pounds.

• Frequent use of hands and arms is required.

• Ability to stand, walk, kneel, crouch, climb, and extend reach for prolonged periods.

• Capability to work in tight spaces or awkward positions, including inside equipment and elevated areas.

• Strong hand-eye coordination and fine motor skills for precise electrical, mechanical, and diagnostic tasks.

• Ability to function in industrial settings featuring noise, lubricants, coolants, metal chips, and other manufacturing conditions.

• Must consistently wear necessary personal protective equipment (PPE).

🏝️ Benefits

• Company vehicle provided.

• Company-covered gas expenses for travel.

• Competitive starting salary.

• Comprehensive health benefits, including a zero premium medical plan.

• Vision insurance.

• Dental insurance.

• Company-funded life insurance.

• 3+ weeks of vacation to start.

• 10 company-paid holidays.

• 401(k) retirement plan with company contribution.

• Tuition reimbursement.

• Employee appreciation events and perks.

• Employee Assistance Program.

• CNC repair and Haas equipment training during onboarding.

• Factory certification within the first year.