Cluster General Manager

This is a fully remote position, open to applicants in Panama, +4 more countries.

📋 Description

• Develop, execute, and oversee strategic plans, company policies, and operations for the designated cluster.

• Offer strategic counsel to regional and business-line executives along with stakeholders.

• Set company objectives and formulate both long-term and short-term goals.

• Provide guidance and take part in board activities, advising the chairperson on market and industry issues.

• Formulate cost-effective business strategies and generate ideas that align with market, industry, and company growth initiatives.

• Steer company performance and execute strategic operational plans.

• Communicate reports and accomplishments to executives, stakeholders, and business partners.

• Oversee financial investments and business ventures for the cluster.

• Inspire and lead team members while cultivating a high-performance environment.

• Supervise managers and supervisors within the cluster.

• Guarantee bottom-line profitability while supporting collections and cash management.

• Create reporting tools to track ongoing company performance.

• Direct strategy for new developments and client acquisitions.

• Forge relationships with industry leaders, market experts, airports, government authorities, and customers.

• Enhance the company’s public profile through networking, conferences, and speaking opportunities.

• Act as the public representative of the company when necessary.

• Develop growth pipelines in collaboration with Business Line Executives.

• Encourage team member engagement initiatives and the continuous enhancement of the corporate brand.

• Ensure operations across business lines align with corporate standards, procedures, and customer needs.

• Maintain compliance with applicable local laws and regulations.

• Foster customer satisfaction while supporting corporate initiatives and strategic projects.

• Undertake additional responsibilities as assigned or needed.

⛳️ Requirements

• Bachelor’s or Master’s degree in Business, Business Administration, or a related discipline.

• Over 10 years of relevant experience as an international multi-country/unit leader or similar title.

• Relevant experience, preferably in the airline, airline catering, catering, food service, or food production sectors, including operations and logistics.

• International business management experience, ideally with unions, collective agreements, and labor laws.

• Current knowledge of industry trends and the capacity to communicate these trends and potential clearly and confidently.

• Proficient in computer skills, including the Microsoft Office Suite: Word, PowerPoint, Outlook, and Excel.

• Understanding of corporate law and management best practices.

• Strong grasp of the company, its business, brand, and products, along with an understanding of its market/industry positioning.

• Capability to mentor and lead effectively.

• Competence in analyzing issues and developing improved solutions.

• Familiarity with budgetary and accounting functions.

• Bilingual proficiency in English and Spanish.

• Willingness and capability to travel extensively both domestically and internationally, approximately 75% of the time.

• Adherence to applicable local laws and regulations.

🏝️ Benefits

• Opportunities for career advancement for individuals at all experience levels.

• A diverse and multicultural work environment.

• Potential for growth and success.

• Initiatives for team member engagement.

• Opportunities to participate in conferences and speaking events.