Clow Valve - iHydrant Field Sales

This is a fully remote position, open to applicants in Connecticut, +8 more states.

📋 Description

• Identify and engage in sales opportunities for the iHydrant™ product.

• Oversee regional project implementation for utility clients utilizing the iHydrant™ system.

• Assist the Sales team in shaping hydrant specifications relevant to the iHydrant™ product.

• Collaborate with engineering firms and utility engineers to outline hydrant specifications.

• Maintain regular communication with customers for issue resolution and follow-up.

• Utilize the escalation process to address customer service concerns.

• Elevate issues to cross-functional teams to resolve implementation challenges early.

• Act as the subject matter expert on new product features.

• Facilitate the onboarding and training of new client features.

• Engage with clients to comprehend business requirements, relay project updates and expectations, and foster relationships.

• Relay feature requests to Product Management.

• Assist in product demonstrations, trade shows, conferences, and webinars.

• Proactively monitor and tackle field-related issues.

• Execute additional duties and special projects as assigned.

⛳️ Requirements

• Willingness to travel approximately 75% of the time.

• A valid driver’s license and a clean driving record are mandatory.

• Bachelor’s Degree in Engineering, a related field, or equivalent experience is required.

• Demonstrated mechanical proficiency is essential.

• Prior experience with hydrants is advantageous.

• Capability to lift and transport a toolbox weighing up to 50 lbs.

• Ability to collaborate effectively with product managers, engineering, sales, valve teams, and hydrant teams.

🏝️ Benefits

• Flexible remote work options.

• Exempt status position.

• Protections under equal employment opportunity laws.