Clinical Training Specialist – Clinical Science Liaison

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver in-person case coverage.

• Ensure all products and ancillary components are available for each case.

• Complete and process all necessary paperwork related to procedures.

• Monitor and report all customer complaints.

• Provide physicians and staff with the most up-to-date information.

• Manage a sufficient supply of disposable inventory to cover the assigned case load.

• Bring necessary products (including Microwave and Cryoablation generators) to cases as needed.

• Train and educate physicians and hospital staff on the use of assigned VIS products.

• Offer on-site clinical support during procedures while maintaining a "hands-off" approach regarding direct patient contact.

• Collaborate with customers and functional organizations to assess their training needs, utilizing engineering documentation such as Operators Manuals and DFUs to develop course content.

• May coordinate or lead training classes for customers and/or employees.

• May also conduct large group presentations at seminars, training programs, and trade shows.

• May provide demonstration support for local, regional, and national customer trade events.

• Offer first-line product technical support.

• Provide assistance with new installations to ensure products function as specified.

• Deliver first-line technical service support with oversight from Engineering or Field Service Engineers when necessary.

• Collaborate with the VIS Medical Affairs Team.

• Assist Medical Education, Medical Information, and Medical Science Liaisons as required.

• Document daily interactions with physician customers.

• Supply competitive product performance information to headquarters marketing or engineering teams.

⛳️ Requirements

• Bachelor's Degree in a related field is preferred.

• Clinical background as an IR/CT Technician, Operating Room Nurse, or Surgical Technician is preferred.

• Experience and knowledge of IR suite, Operating Room Protocol, and Sterile Technique.

• Experience in supporting vascular procedures is highly regarded.

• Experience in supporting tissue ablation procedures is highly regarded.

• Capability to work in a high-intensity, fast-paced environment.

• Exceptional written and verbal communication skills.

• Detail-oriented with excellent organizational abilities.

• Analytical mindset with a desire to solve problems.

• Team player.

• Ability to lift approximately 150 pounds.

• Willingness to travel regionally and locally (approximately 50%).

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.