Clinical Sales Specialist – Diagnostics

This is a fully remote position, open to applicants in Maine, +4 more states.

📋 Description

• Lead efforts to drive revenue expansion, cultivate new business prospects, and foster enduring customer partnerships for clinical diagnostics products and services.

• Act as a reliable consultant to hospitals, reference labs, physician office labs, and other clients.

• Formulate and implement strategic territory and account plans aimed at achieving sales and revenue targets.

• Identify, assess, and nurture new business opportunities.

• Establish and uphold relationships with key customers and stakeholders throughout the sales process.

• Utilize a consultative selling approach to comprehend customer applications, laboratory processes, business objectives, and technical specifications.

• Recommend suitable products, services, and solutions tailored to customer needs.

• Oversee intricate sales opportunities from lead generation and qualification to negotiation, contracting, and closure.

• Create and negotiate proposals and agreements, including complex and multi-year opportunities.

• Collaborate with internal commercial, technical, service, marketing, and other cross-functional teams.

• Maintain precise sales pipeline records, account activities, customer details, and forecasts utilizing CRM and sales tracking tools.

• Evaluate territory performance, market trends, competitive actions, and customer behaviors.

• Conduct customer meetings, presentations, product discussions, and business reviews via in-person and virtual platforms.

• Enhance customer satisfaction and long-term account development through consistent communication and the coordination of internal resources.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience required.

• A degree in Biology, Chemistry, Biochemistry, Life Sciences, or a related field is preferred.

• Over 5 years of sales experience in life sciences, laboratory diagnostics, healthcare, or a related field is preferred.

• Proven track record in lead generation, opportunity qualification, and new business development.

• Familiarity with CDMO services, laboratory products, or relevant technical solutions is advantageous.

• Demonstrated capability to maintain accurate sales forecasts and manage pipelines effectively.

• Strong business insight and the ability to comprehend complex customer requirements.

• Experience in managing customer relationships and advancing opportunities through a complex sales cycle.

• Ability to work effectively within collaborative, cross-functional, or matrixed organizations.

• Understanding of technical products, customer applications, and laboratory workflows.

• Exceptional consultative selling, negotiation, and relationship management skills.

• Proficiency in communicating effectively with customers and internal stakeholders at various levels.

• Strong analytical capabilities, including market analysis, sales performance tracking, forecasting, and pipeline management.

• Knowledge of relevant product, technical, and regulatory aspects.

• Excellent written, verbal, presentation, and interpersonal communication skills.

• Proficient with CRM platforms, sales tracking tools, and Microsoft Office applications.

• Ability to independently manage a geographically dispersed sales territory and prioritize multiple customer and business demands.

• Capacity to collaborate effectively across diverse, cross-functional teams.

• Willingness to travel approximately 50–75% within the assigned territory.

• Candidates should reside within the territory with reasonable access to a major airport, preferably Boston.

• Relocation assistance is not available for this role.

🏝️ Benefits

• Variable annual bonus based on company, team, and/or individual performance outcomes.

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Access to employee assistance and family support programs.

• Commuter benefits.

• Tuition reimbursement.

• A minimum of 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance coverage.

• Short- and long-term disability benefits in accordance with company policy.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP), allowing eligible colleagues to acquire company stock at a discount.