Clinical Sales Specialist

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Utilize an educational and consultative sales strategy to encourage doctors and staff to purchase and utilize the Dental Aligner product range.

• Regularly engage with assigned orthodontists and their teams to advocate for products and services.

• Reach out to both established and potential clients within the designated territory to enhance product usage and identify prospective customers.

• Oversee sales-funnel opportunities for both new and existing clients while ensuring adherence to company policies and practices.

• Deliver customer training, education, onboarding, and technical assistance for Dental Aligner tools and products.

• Cultivate influential accounts and facilitate the conversion of competitive accounts.

• Provide clinical assistance during the onboarding process, case submissions, and clinical case approvals.

• Execute tailored onboarding strategies and support KOL-led clinical training initiatives.

• Address and resolve customer inquiries effectively.

• Serve as the regional technical authority for the Digital Dental Aligner portfolio, supporting dentists, distributors, and the Ormco field team.

• Achieve or surpass assigned sales targets.

• Visit existing customers and seek new prospects through active prospecting, account development, and finalizing sales.

• Document sales activities and customer interactions within the company CRM system.

• Tackle complex issues and make sound judgments.

• Mentor, coach, guide, and direct other Clinical Sales Specialists.

• Engage in events, trade shows, congresses, and product demonstrations to boost sales and enhance brand visibility.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Required experience in dental aligner sales with a minimum of 5 years.

• Comprehensive knowledge to provide training, education, onboarding, and technical support on Dental Aligner tools and products.

• Capability to recognize and cultivate influential and competitive accounts within Diamond to Emerald customer tiers.

• Proficiency in offering clinical support during onboarding, case submission, and clinical case approvals.

• Ability to establish communication channels with Clinical Supervision and Support.

• Skill in implementing customized onboarding plans and reducing onboarding duration to one week through effective case submission.

• Support for KOL-led onboarding and clinical training programs.

• Prompt response to customer inquiries and ability to resolve issues efficiently.

• Technical knowledge in the Digital Dental Aligner portfolio.

• Capability to meet or exceed monthly, quarterly, and annual sales quotas.

• Strong execution of the sales process, including prospecting, account development, and closing opportunities.

• Proficiency in reporting sales activities and customer visits in the CRM system.

• Sound judgment and problem-solving skills based on comprehensive analysis from various information sources.

• Ability to mentor, guide, and lead other Clinical Sales Specialists.

• Willingness to participate in events, trade shows, congresses, and product demonstrations.

• Availability for extensive and frequent travel.

🏝️ Benefits

• Competitive salary and commission structure.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Supportive work environment with a strong team culture.