Clinical Pharmacist, Bilingual

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct outreach to patients and handle incoming calls to deliver pharmacist services.

• Provide medication therapy management services, including Comprehensive Medication Reviews.

• Evaluate medication appropriateness to enhance therapy and improve clinical outcomes.

• Execute comprehensive medication reviews, targeted medication reviews, medication reconciliation, prior authorization review, and other clinical services.

• Perform personalized asynchronous video consultations and patient check-ins.

• Reinforce clinical information, convert patients into clinical programs, and address patient needs.

• Assess unnecessary medications, identify additional medication needs, inappropriate dosing, adverse drug reactions, ineffective medications, and adherence issues.

• Document clinical recommendations, therapy responses, and patient care notes.

• Communicate clinical recommendations to provider offices and follow up to ensure implementation.

• Collaborate with nurses, health coaches, management, product managers, and client-facing staff.

• Meet productivity and performance standards.

• Create or revise operational policies and procedures for pharmacy services.

• Enhance and develop processes and workflows.

• Provide guidance to Product and Experience teams regarding product improvements.

• Hire, train, mentor, counsel, and evaluate direct reports as necessary.

⛳️ Requirements

• Active Pharmacist License with a minimum of 3 years in pharmacy practice.

• Medically fluent in both English and Spanish.

• Capability to obtain licensure in additional states as required.

• Must effectively communicate with the elderly population in a clear and fluid manner via telephone.

• Excellent communication skills with the ability to establish rapport with patients.

• Outstanding listening and interpersonal skills.

• Ability to work autonomously as well as collaboratively within a virtual/decentralized team.

• Capacity to maintain confidentiality of information.

• Self-motivated with the ability to manage multiple tasks.

• Proficient in Microsoft Teams, Outlook, Word, Excel, and other relevant software.

• Must be able to attend meetings and interact with patients via video.

• Native fluency in Spanish is preferred.

• Experience in digital health programs and/or with a health startup is preferred.

• Background in working with hospitals or health plans on quality improvement is preferred.

• Proficiency in Salesforce and other documentation platforms is preferred.

• Sales or call center experience is preferred but not mandatory.

• Must be eligible to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Competitive salary.

• 15 days of vacation.

• Paid sick leave.

• Holidays.

• Remote work options.

• Budget allocated for occasional travel to foster in-person team connectivity.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Short term disability insurance.

• 401K retirement savings plan.