Clinical Area Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate clinical interest in Inogen therapy by educating physicians, sleep specialists, and care teams.

• Assist qualified patients in navigating to the appropriate fulfillment path.

• Establish and nurture relationships with pulmonologists, sleep physicians, sleep labs, primary care providers, and other referral sources.

• Provide compliant clinical education, product demonstrations, and in-services.

• Produce qualified referrals and direct them according to established routing rules and patient preferences.

• Develop and implement a territory plan utilizing claims and market data.

• Prioritize accounts based on defined call frequency using pod-based territory coverage.

• Incorporate discussions on oxygen and mask therapy within existing targeting and capacity efforts.

• Track referrals through to patient initiation and escalate any obstacles to the Area Sales Manager or Customer Care.

• Train DME branch personnel on patient identification and Inogen therapy.

• Maintain current records of accounts, activities, and referrals in the CRM system.

• Complete CAM onboarding and achieve CAM certification within three months through demonstrated mastery, performance results, and a written capstone project.

• Share field insights and effective practices with the Clinical Success team.

• Conduct activities in compliance with Inogen policy, the Anti-Kickback Statute, and patient-choice requirements.

• Never direct or guide patients to a specific DME.

⛳️ Requirements

• Candidates must reside within the designated Atlanta territory, preferably in the Atlanta area.

• A Bachelor’s degree or equivalent experience is required.

• A minimum of 3 years in respiratory, sleep, medical device, or clinical field roles is necessary.

• Experience engaging with physicians and care teams in the field is essential.

• Clinical knowledge of respiratory, oxygen, and/or sleep therapy, as well as physician and DME workflows, is required.

• Ability to translate clinical evidence into conversations tailored to the audience.

• Skills in clinical consultation and in-service delivery are necessary.

• Capability to plan territory using data.

• Proficiency in using CRM systems for planning and tracking work; Salesforce experience is preferred.

• Strong integrity and sound judgment in a regulated environment are crucial.

• Excellent oral and written communication skills are required.

• Ability to manage a territory independently, including planned overnight travel.

• Intermediate proficiency in Microsoft Office and CRM systems is required.

• A current/active driver’s license with a clean DMV record and proof of auto insurance is necessary.

• An active clinical or related credential is preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Experience in DME, HME, or payer environments is preferred.

• Established relationships within the assigned geography are preferred.

🏝️ Benefits

• Variable compensation governed by the Sales Commission Plan.

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with employer contribution and matching.

• Paid vacation leave.

• Paid sick leave.

• Paid volunteer time.

• Wellbeing programs.

• Company-sponsored benefits.

• Equal Employment Opportunity/Affirmative Action Employer.