Clinical Area Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and nurture relationships with pulmonologists, sleep specialists, sleep laboratories, primary care providers, and other key referral sources.

• Provide compliant clinical education, product demonstrations, and in-service training on Inogen therapy.

• Generate qualified referrals and direct them in line with established routing guidelines and patient preferences.

• Develop and implement a territory strategy utilizing claims data and market analysis.

• Prioritize accounts based on defined call frequency using a pod-based territory approach.

• Incorporate discussions on oxygen and mask therapy within existing targeting and capacity frameworks.

• Track referrals through to patient initiation and escalate any obstacles to the Area Sales Manager or Customer Care.

• Train DME branch personnel on effective patient identification and Inogen therapy.

• Keep up-to-date account, activity, and referral records in the CRM system.

• Complete CAM onboarding and achieve CAM certification through demonstrated mastery, performance outcomes, and a written capstone project.

• Share insights and best practices from the field with the Clinical Success team.

• Conduct all activities in compliance with Inogen policy, the Anti-Kickback Statute, and patient-choice regulations.

• Avoid directing or steering patients toward a specific DME.

⛳️ Requirements

• Candidates must live within the designated Houston/San Antonio territory, ideally in the Houston or San Antonio regions.

• A bachelor’s degree or equivalent experience is required.

• A minimum of 3 years in respiratory, sleep, medical device, or clinical field roles is essential.

• Proven experience in engaging with physicians and care teams in the field is necessary.

• Intermediate skills in Microsoft Office and CRM software; Salesforce experience is preferred.

• A current/active driver's license with a clean DMV record and proof of auto insurance is mandatory.

• Familiarity with respiratory, oxygen, and/or sleep therapy as well as physician and DME workflows is required.

• Skills in clinical consultation and in-service training delivery are essential.

• Ability to plan territories based on data and proficiency in using CRM for planning and tracking work is necessary.

• Excellent verbal and written communication abilities are required.

• Capability to manage a territory autonomously, including planned overnight travel.

• An active clinical or related credential is preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Experience in DME, HME, or payer environments is preferred.

• Established connections in the assigned area are an advantage.

• Strong integrity and sound judgment in a regulated environment are essential.

🏝️ Benefits

• Variable compensation structured by the Sales Commission Plan.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) plan with employer contributions and matching.

• Paid vacation leave.

• Paid sick leave.

• Paid time off for volunteering.

• Wellbeing programs.

• Company-sponsored benefits.