Clinical Area Manager

This is a fully remote position, open to applicants in New Mexico, +1 more state.

📋 Description

• Foster clinical demand for Inogen therapy by providing education to physicians, sleep specialists, and healthcare teams.

• Assist eligible patients in finding the appropriate fulfillment pathway while maintaining a channel-agnostic approach.

• Develop and enhance relationships with pulmonologists, sleep physicians, sleep laboratories, primary care providers, and other referral sources.

• Provide compliant clinical education, conduct product demonstrations, and deliver in-service training.

• Generate qualified referrals and direct them in accordance with established routing guidelines and patient preferences.

• Create and implement a territory strategy based on claims and market data analysis.

• Focus on priority accounts as per the defined calling frequency utilizing pod-based territory coverage.

• Incorporate discussions about oxygen and mask therapy into current targeting and capacity efforts.

• Track referrals through to patient initiation and escalate any challenges to the Area Sales Manager or Customer Care.

• Train DME branch personnel on patient identification and Inogen therapy.

• Maintain up-to-date account, activity, and referral records in the CRM system.

• Complete CAM onboarding and achieve CAM certification through observed proficiency, performance outcomes, and a written capstone project.

• Share field observations and effective practices with the Clinical Success team.

• Conduct all activities in compliance with Inogen policies, the Anti-Kickback Statute, and patient-choice regulations.

⛳️ Requirements

• Applicants must live within the designated Albuquerque/El Paso territory, ideally in the Albuquerque or El Paso regions.

• A Bachelor’s degree or equivalent experience is required.

• A minimum of 3 years of experience in respiratory, sleep, medical device, or clinical field roles is necessary.

• Proven experience engaging with physicians and care teams in the field is essential.

• An active clinical or related credential is preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Background in DME, HME, or payer environments is preferred.

• Established relationships within the assigned geographic area are preferred.

• Intermediate proficiency in Microsoft Office and CRM systems; experience with Salesforce is preferred.

• A current/active driver's license with a clean DMV record and proof of auto insurance is required.

• Clinical knowledge of respiratory, oxygen, and/or sleep therapy, as well as familiarity with physician and DME workflows.

• Skills in clinical consultation and in-service delivery.

• Ability to plan territory activities based on data and effectively use CRM tools to manage and track tasks.

• Strong oral and written communication abilities.

• Capability to independently manage a territory, including planned overnight travel.

• High integrity and sound judgment within a regulated environment.

🏝️ Benefits

• Variable compensation structured by the Sales Commission Plan.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) plan with employer contribution and matching.

• Paid vacation leave.

• Paid sick leave.

• Paid volunteer time.

• Wellbeing programs available.