Clinical Area Manager

This is a fully remote position, open to applicants in Idaho, +1 more state.

📋 Description

• Cultivate clinical demand for Inogen therapy by providing education to physicians, sleep specialists, and care teams.

• Assist qualified patients in navigating the appropriate fulfillment path while maintaining a channel-agnostic approach.

• Develop and strengthen relationships with pulmonologists, sleep physicians, sleep labs, primary care providers, and other referral sources.

• Provide compliant clinical education, product demonstrations, and in-service training.

• Generate qualified referrals and direct them according to approved routing rules and patient preferences.

• Design and implement a territory plan utilizing claims and market data.

• Prioritize accounts based on defined call frequency using a pod-based territory coverage model.

• Incorporate discussions on oxygen and mask therapy within existing targeting and capacity.

• Follow referrals through to patient initiation and escalate any barriers to the Area Sales Manager or Customer Care team.

• Educate DME branch personnel on patient identification and Inogen therapy.

• Maintain up-to-date records of accounts, activities, and referrals in the CRM system.

• Complete CAM onboarding and achieve CAM certification through observed competency, performance metrics, and a written capstone project.

• Share field insights and best practices with the Clinical Success team.

• Conduct activities in compliance with Inogen policy, the Anti-Kickback Statute, and patient-choice regulations.

⛳️ Requirements

• Candidates must live within the designated Boise/Salt Lake City territory, ideally in the Boise or Salt Lake City regions.

• A Bachelor’s degree or equivalent experience is required.

• A minimum of 3 years in respiratory, sleep, medical device, or clinical field roles is required.

• Proven experience engaging physicians and care teams in the field is necessary.

• Intermediate skills in Microsoft Office and CRM; Salesforce experience is preferred.

• A current/active driver’s license with a clean DMV record and proof of auto insurance is required.

• Ability to independently manage a territory, including planned overnight travel.

• Clinical knowledge of respiratory, oxygen, and/or sleep therapy, along with familiarity with physician and DME workflows.

• Skills in clinical consultation and delivering in-service training.

• Territory planning experience based on data analysis and CRM proficiency.

• Strong integrity and sound judgment in a regulated environment are essential.

• Excellent oral and written communication abilities are required.

• An active clinical or related credential is preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Experience in DME, HME, or payer environments is preferred.

• Established relationships within the assigned geography are preferred.

🏝️ Benefits

• Variable compensation structured by the Sales Commission Plan.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) plan with employer contributions and matching.

• Generous paid leave policy, including vacation and sick leave.

• Paid time for volunteering.

• Wellbeing programs available.

• Company-sponsored benefits.

• Equal Employment Opportunity/Affirmative Action protections.