Clinical Area Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develop clinical demand for Inogen therapy by providing education to physicians, sleep specialists, and care teams.

• Assist qualified patients in navigating the appropriate fulfillment process.

• Establish and nurture relationships with pulmonologists, sleep physicians, sleep labs, primary care providers, and other referral sources.

• Provide compliant clinical education, conduct product demonstrations, and facilitate in-services.

• Generate qualified referrals and direct them according to approved routing guidelines and patient preferences.

• Create and implement a territory plan based on claims and market data analysis.

• Manage priority accounts following the defined call frequency using pod-based territory coverage.

• Integrate discussions about oxygen and mask therapy into existing targeting and capacity strategies.

• Track referrals through to patient initiation and escalate any barriers to the Area Sales Manager or Customer Care.

• Train DME branch staff on proper patient identification and Inogen therapy.

• Maintain up-to-date records of accounts, activities, and referrals in the CRM system.

• Complete the CAM onboarding program and achieve CAM certification within three months by demonstrating mastery, performance results, and a written capstone.

• Share insights and effective practices from the field with the Clinical Success team.

• Conduct all activities in compliance with Inogen policies, the Anti-Kickback Statute, and patient-choice regulations.

• Avoid directing or steering patients towards a specific DME.

⛳️ Requirements

• Candidates must live within the assigned San Diego territory, ideally in the San Diego area.

• A Bachelor's degree or equivalent experience is required.

• A minimum of 3 years in respiratory, sleep, medical device, or clinical field roles is necessary.

• Proven experience engaging with physicians and care teams in a field setting is required.

• Intermediate proficiency in Microsoft Office and CRM systems; experience with Salesforce is preferred.

• A current and valid driver's license with a clean DMV record and proof of auto insurance is essential.

• Clinical knowledge related to respiratory, oxygen, and/or sleep therapy, as well as an understanding of physician and DME workflows.

• Capability to independently manage a territory, including planning for overnight travel.

• An active clinical or related credential is preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Experience in DME, HME, or payer environments is preferred.

• Established connections in the assigned geographic area are preferred.

• Demonstrated persistence and follow-through in pursuing opportunities to successful outcomes.

• Ability to communicate clinical evidence in a manner tailored to the audience.

• Commercial acumen and the ability to prioritize high-value accounts effectively.

• Skills in clinical consultation and delivering in-services.

• Proficient in territory planning based on data analysis and CRM usage.

• Coachable and open to feedback.

• High integrity and sound judgment in a regulated environment.

• Excellent verbal and written communication skills.

🏝️ Benefits

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) plan with employer contributions and matching.

• Paid vacation leave.

• Paid sick leave.

• Paid time off for volunteering.

• Wellbeing programs available.

• Variable compensation subject to the Sales Commission Plan.