Clinical Applications Specialist – Periop, Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a subject matter expert in peri-operative care, encompassing anesthesia, respiratory care, and patient monitoring.

• Facilitate the adoption of GE HealthCare Patient Care products among clinical end-users.

• Enhance new product features and techniques while formulating customer training plans and strategies.

• Organize, schedule, and deliver training on clinical systems; assess and report on training outcomes.

• Provide training either onsite at customer facilities or through virtual platforms.

• Work in collaboration with Product Marketing, sales, service, product, and project management teams.

• Identify opportunities for customer satisfaction, address issues, assist with escalations, and manage specialized training requests.

• Cultivate relationships with key opinion leaders.

• Engage in install-base upgrade programs and proactive customer interactions.

• Perform clinical product demonstrations and onsite evaluations to aid sales efforts.

• Assist in product implementation, training, installation, and go-live activities throughout Canada.

⛳️ Requirements

• Associate degree or equivalent with over 3 years of experience in the Anesthesia technical/clinical industry.

• Mandatory registration as a Respiratory Therapist (CSRT, Provincial body).

• Anesthesia Assistant certification is preferred.

• Profound understanding of clinical education training and the implementation of associated processes.

• Proven experience in delivering complex information and adjusting messaging according to the audience.

• Willingness to travel extensively (60%+) within a region, including overnight stays and some weekends, across the US and Canada.

• Consent to a driving record check.

• Adherence to GEHC quality policies, relevant laws, and regulations.

• Must be fully vaccinated and able to present proof of vaccinations as a hiring condition.

• Professional proficiency in both French and English, in oral and written forms.

• Possession of a valid driver’s license with a clean driving record.

• Strong communication skills, both oral and written.

• Capable of documenting, planning, marketing, and executing programs.

• Excellent presentation abilities.

• Openness to embracing new technologies, including virtual facilitator skills.

• A team-oriented approach with a proactive work ethic.

• Ideal candidates should reside in Central Quebec / Greater Montreal Area.

🏝️ Benefits

• No relocation assistance provided.

• Training may be delivered virtually.

• Opportunity to work with cross-functional teams and contribute to customer success.

• Compliance with vaccination requirements and proof of vaccinations is necessary as a condition of hire.