Clinical Administrator

This is a fully remote position, open to applicants in Maine.

📋 Description

• Investigate and resolve inconsistencies in provider documentation.

• Assess the information entered into the system to ensure data integrity.

• Oversee the quality of data and images from scanned documents.

• Adhere to established protocols for indexing and imaging without exception.

• Uphold the confidentiality and security of pertinent information.

• Handle various types of long-term care referrals.

• Perform research across multiple systems.

• Facilitate communications effectively.

• Offer education and support to community members, providers, and facilities about long-term care services.

• Work independently while collaborating with the Maine ASA team.

⛳️ Requirements

• High school diploma, GED, or an equivalent qualification is mandatory.

• 0-2 years of relevant experience is needed.

• At least 2 years of experience in a fast-paced clinical office setting is required.

• Previous experience with inbound and outbound customer service calls is essential.

• Demonstrated ability to work effectively both independently and as part of a team.

• Proficient in Microsoft Office applications, including Outlook, Teams, OneNote, and Excel.

• Access to reliable high-speed internet service is necessary.

• A minimum of 20 Mbps download speed is required, with 50 Mbps for shared internet connections.

• Upload speeds of at least 5 Mbps are required.

• A private and secure workspace is essential.

🏝️ Benefits

• Performance-based bonuses.

• Medical, Dental, Vision, Prescription, and partially funded HSA plans.

• Life insurance benefits.

• Discounts on Auto, Home, Renter's, and Pet insurance.

• 401K Retirement Savings plan with Company Matching.

• Paid Time Off (PTO), Holidays, and extended sick leave.

• Coverage for Short and Long Term Disability.

• Employee Assistance Program (EAP) providing physical, emotional, and financial wellness resources.

• Recognition Platform.

• Tuition Reimbursement.

• Employee perks and discounts.

• Maximus Wellness Program and Resources.

• Opportunities for professional development, including training programs, workshops, and conferences.

• Maximus covers expenses related to renewing licenses and certifications for employees.

• Company-provided computer equipment.

• Support for work/life balance and flexible working arrangements.