Clinical Administrator

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Assist with the Kansas Home and Community-Based Services (HCBS) Program

• Arrange assessments and accommodations for the served population

• Address phone and email inquiries within agreed-upon turnaround times

• Deliver exceptional customer support to both internal and external clients

• Execute data entry tasks

• Investigate and resolve discrepancies in provider documentation

• Assess information entered into the system to ensure data accuracy

• Oversee the quality of data/images from scanned documents

• Adhere to established policies and procedures for indexing and imaging without deviation

• Uphold confidentiality and security of pertinent information

⛳️ Requirements

• High school diploma, GED, or equivalent is required

• 0–2 years of relevant work experience is required

• 6 months to 1 year of experience in coordinating and scheduling assessments, appointments, or other high-volume tasks

• 6 months to 1 year of experience in a clinical, customer service, or call center setting

• Dependable high-speed internet connection

• Minimum download speeds of 20 Mbps/50 Mbps for shared internet connectivity

• Minimum upload speeds of 5 Mbps

• A private and secure workspace

🏝️ Benefits

• Support for work/life balance

• Bonuses based on performance

• Comprehensive medical, dental, vision, prescription, and partially funded HSA plans

• Life insurance coverage

• Discounts on auto, home, renter's, and pet insurance

• 401K retirement savings plan with company matching

• Paid time off, holidays, and extended sick leave

• Coverage for short- and long-term disabilities

• Employee Assistance Program (EAP) offering physical, emotional, and financial wellness resources

• Platform for employee recognition

• Tuition reimbursement opportunities

• Employee perks and discounts

• Wellness programs and resources

• Opportunities for professional development, including training programs, workshops, and conferences

• Provision of company-issued computer equipment