Clinical Account Manager – Field Based

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Develop and coordinate plans tailored to specific territories and customers while adhering to institutional and account directives.

• Facilitate educational training sessions for physician offices and teams.

• Conduct initial training for patients and ensure appropriate follow-up.

• Install Glooko and provide necessary education when required.

• Identify and cultivate key opinion leaders to serve as advocates.

• Offer clinical insights and value to enhance business growth and strengthen customer relationships.

• Lead, collaborate with, and support Customer Success Managers (CSMs) beyond the designated geography.

• Engage in district meetings for training, updates, and sharing field intelligence.

• Manage accounts by providing consistent updates and keeping commercial leadership informed about site activities, material approvals, and office requests.

⛳️ Requirements

• Associate degree.

• A minimum of 3 years of relevant clinical experience.

• Current professional credentials and/or certifications, such as CDCES, RD, RN, PharmD, or other clinical qualifications.

• State licensure as required by state regulations.

• Valid driver’s license.

• Advanced skills in diabetes management along with a comprehensive understanding of the diabetes landscape and pump technology.

• In-depth knowledge of healthcare systems and account management.

• Expert knowledge of clinical practice recommendations and protocols for training insulin pump patients.

• Experience in market and account development as well as business strategy.

• Capability to strategize both independently and collaboratively within assigned accounts.

• Ability to operate effectively in a matrix environment involving multiple stakeholders.

• Strong leadership and business development abilities.

• Excellent business acumen with the ability to work with minimal supervision.

• Exceptional written and verbal interpersonal communication skills.

• Proficiency in computer usage and data analysis.

• Strong project management skills and meticulous attention to detail.

• Must reside within the designated geographic area of the assigned territory.

• Willingness to travel regularly, primarily by car, within the assigned region.

• Capability to lift, carry, and transport up to 30 lbs.

• Preferred: Bachelor’s Degree.

• Preferred: Previous sales or clinical experience in medical devices and/or diabetes specialty.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Paid time off (PTO).

• Additional wellness programs for employees.

• Incentive compensation.

• Professional sales materials and literature.