Clinical Account Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee existing business operations by achieving and surpassing targets.

• Provide education to clinicians on identifying eligible patients for Pentec Health therapies.

• Enhance customer service while increasing patient census and managing current business.

• Establish and sustain consultative relationships with personnel in Dialysis Units, including RDs, RNs, Unit and Facility Managers, Social Workers, and Nephrologists.

• Grow and maintain the patient census for IDPN and IPN therapies within the designated territory.

• Collaborate with various Pentec Health departments to optimize customer satisfaction and business outcomes.

• Drive referral growth within existing accounts and facilitate the conversion of referrals into active starts.

• Conduct customer visits and maintain communication with customers, Customer Service, and other internal departments.

• Engage in local and regional conferences.

• Provide education to nephrologists and dialysis unit staff about services and available resources.

• Organize educational programs for current customers.

• Execute additional sales activities related to expansion offerings within the Clinical Nutrition business line.

• Complete other assigned responsibilities and special projects.

⛳️ Requirements

• Bachelor’s degree or equivalent professional/clinical work experience.

• At least 3 years of sales experience, ideally in the healthcare sector.

• Registered Dietitian or Registered Nurse with a minimum of 2 years of practical experience in renal nutrition/dialysis is advantageous.

• Valid State Driver’s license along with proof of minimum state vehicle insurance.

• Proven track record of excellence in sales or customer service.

• Capability to work independently as well as collaboratively in a team environment.

• Strong interpersonal skills.

• Exceptional oral and written communication skills.

• Outstanding planning, organizational, time management, and problem-solving abilities.

• Detail-oriented with excellent follow-up skills.

• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.

• Must reside near Richmond, VA.

• Willingness to work during operational hours of 8:30–5:00 pm.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k matching.

• Paid time off (PTO).

• Paid holidays.

• Disability insurance.

• Life insurance.

• Employee assistance program.

• Flexible spending account or health savings account.

• Additional voluntary benefits.

• Comprehensive compensation package.