Clinical Account Associate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with the Clinical Account Executive to devise strategies for acquiring and retaining both new and existing clients.

• Work alongside sales teams to achieve the company's goals and objectives.

• Recognize opportunities with current customers for Tempus algorithmic tests and additional offerings.

• Partner on upsell initiatives across various products.

• Propel customer engagement with online ordering via Tempus Hub and EMR integrations.

• Identify and cultivate partnership prospects between potential oncology clients and Tempus.

• Advocate for adherence to web-based molecular information tools.

• Evaluate the competitive landscape and account environment; relay customer insights to leadership.

• Track sales performance in relation to objectives.

• Create and execute a thorough territory business plan encompassing budgets, travel, territory management, and objectives.

• Represent Tempus’s company culture to both internal and external stakeholders.

• Establish and nurture relationships with physicians, office personnel, and pathology departments.

• Maintain regular communication with targeted accounts.

• Facilitate Medical Affairs report reviews with physicians.

• Replenish order kits and literature at client locations.

• Identify and participate in approved local conferences.

• Collect necessary clinical data and progress notes for patients tested by Tempus.

⛳️ Requirements

• Candidates must reside within the Dallas territory.

• Ability to swiftly grasp pertinent genomic and oncology information.

• Capability to work autonomously, communicate proactively, manage multiple projects, prioritize daily tasks, and meet critical deadlines.

• Strong knowledge of the market, customers, and products to support sales targets.

• Exceptional customer service skills and the ability to connect with healthcare professionals.

• A positive attitude with an understanding of organizational growth and change.

• Strong administrative capabilities and the sophistication to navigate complex business environments.

• Demonstrate integrity, respect, and trustworthiness.

• Willingness to travel within the territory as needed.

• A B.S. degree in biology, life sciences, business, or marketing.

• Bonus: Experience in sales support within healthcare, preferably oncology or pathology, with a proven record of meeting or exceeding expectations, or general clinical experience.

🏝️ Benefits

• Comprehensive benefits package including health, dental, and vision insurance.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and career advancement.

• Supportive work environment that fosters collaboration and innovation.