Clinical Account Associate

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Collaborate with the Clinical Account Executive to strategize on acquiring and retaining both new and existing clients.

• Work alongside sales teams to achieve the company's goals and objectives.

• Recognize opportunities for Tempus algorithmic tests and additional services with current customers.

• Partner on upsell initiatives for a range of products.

• Encourage customer engagement with online ordering through Tempus Hub and EMR integrations.

• Identify and cultivate partnership opportunities between prospective oncology clients and Tempus.

• Advocate for adherence to web-based molecular information tools.

• Evaluate the competitive landscape within assigned accounts and relay customer insights to leadership.

• Track sales performance to ensure that objectives are achieved.

• Create and execute a detailed territory business plan, encompassing budgets, travel, territory management, and goal setting.

• Establish and nurture relationships with physicians, office personnel, and pathology departments.

• Promote clinical orders within the community while ensuring efficient specimen send-outs and tissue procurement.

• Maintain regular communication with targeted accounts.

• Coordinate Medical Affairs report reviews with physicians following clinical orders.

• Restock order kits and literature at accounts.

• Identify and participate in approved local conferences.

• Acquire necessary clinical data and progress notes for patients tested by Tempus.

• Represent Tempus' company culture to both internal and external stakeholders.

⛳️ Requirements

• Residency in the Pennsylvania or New Jersey area is required.

• A B.S. degree in biology, life science, business, or marketing is necessary.

• At least 1 year of relevant industry experience is required.

• Ability to quickly assimilate pertinent genomic and oncology information.

• Capable of working independently, proactively communicating, managing multiple projects, and prioritizing daily tasks while meeting critical deadlines.

• Strong market, customer, and product knowledge must be maintained.

• Exceptional customer service skills with the ability to connect with healthcare professionals.

• Strong administrative skills and the ability to navigate complex business environments.

• Experience in sales support within healthcare, preferably oncology or pathology, with a proven track record is an advantage.

• General clinical experience is a plus.

• Willingness to travel within the territory as required.

🏝️ Benefits

• Incentive compensation may be offered.

• Restricted stock units may be available.

• Medical and additional benefits depending on the position.