Clinical Account Associate

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Collaborate with the Clinical Account Executive to strategize on acquiring and retaining both new and existing clients.

• Work alongside sales roles to achieve the company's goals and objectives.

• Recognize opportunities within current customers for Tempus algorithmic tests and add-ons.

• Partner on upselling initiatives for various products.

• Encourage customer adoption of online ordering via Tempus Hub and EMR integrations.

• Identify and cultivate partnership opportunities between potential oncology clients and Tempus.

• Advocate for adherence to web-based molecular information tools.

• Evaluate competitive landscapes and assigned-account environments, providing customer insights to leadership.

• Track sales performance against established objectives.

• Create and execute a detailed territory business plan that encompasses budgets, travel, territory management, and goal setting.

• Represent the Tempus company culture to both external and internal stakeholders.

• Establish and nurture relationships with physicians, office staff, and pathology departments.

• Maintain regular communication with targeted accounts.

• Organize Medical Affairs report reviews with physicians.

• Restock order kits and literature at accounts.

• Identify and participate in approved local conferences.

• Gather necessary clinical data and progress notes for patients tested by Tempus.

⛳️ Requirements

• Applicant must be located in St. Louis.

• Bachelor’s degree in biology, life science, business, or marketing.

• Ability to rapidly absorb pertinent genomic and oncology information.

• Capable of working independently, communicating proactively, managing multiple projects, and prioritizing daily tasks while meeting critical deadlines.

• Maintain necessary knowledge of the market, customers, and products to support sales objectives.

• Exceptional customer service skills with the ability to engage with healthcare professionals.

• Strong administrative capabilities and the sophistication to navigate business in complex environments.

• Exemplify Tempus’ Values by acting with integrity, respect, and trust.

• Willingness to travel throughout the territory as required.

• Experience in sales support within healthcare, preferably in oncology or pathology, with a track record of meeting or exceeding expectations, or relevant clinical experience.

🏝️ Benefits

• Incentive compensation may be available.

• Restricted stock units may be provided.

• Medical and other benefits may be available depending on the position.