Clinical Account Associate

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate with the Clinical Account Executive to strategize on acquiring and retaining both new and existing clients.

• Partner with sales teams to achieve company goals and objectives.

• Discover opportunities for Tempus algorithmic tests and additional services with current customers.

• Work together on upsell opportunities for various offerings.

• Encourage customer adoption of online ordering via Tempus Hub and EMR integrations.

• Identify and cultivate partnership opportunities between prospective oncology clients and Tempus.

• Advocate for compliance with web-based molecular information resources.

• Assess the competitive landscape and assigned-account environment; relay customer insights to leadership.

• Track sales performance in relation to objectives.

• Create and execute a detailed territory business plan that includes budgeting, travel, territory management, and goal setting.

• Represent the Tempus company culture to both external and internal stakeholders.

• Establish and nurture relationships with physicians and office staff to promote clinical orders.

• Build and sustain relationships with pathology departments to facilitate smooth specimen send-outs and tissue procurement.

• Maintain consistent communication with targeted accounts.

• Coordinate Medical Affairs report reviews with physicians post-clinical orders.

• Order kit and literature replenishment for accounts.

• Identify and participate in approved local conferences.

• Collaborate with accounts to obtain essential clinical data and progress notes for Tempus-tested patients.

⛳️ Requirements

• Must reside in South Florida.

• Must be bilingual in English and Spanish.

• Bachelor’s degree in biology, life sciences, business, or marketing.

• Over 1 year of relevant industry experience.

• Ability to rapidly learn pertinent genomic and oncology information.

• Capacity to work independently, communicate proactively, and manage multiple projects while prioritizing daily tasks and meeting critical deadlines.

• Proficiency in maintaining market, customer, and product knowledge necessary to support sales objectives.

• Exceptional customer service skills and the ability to connect with healthcare professionals.

• Strong administrative capabilities and the sophistication to manage business in complex settings.

• Experience in sales support within healthcare, particularly oncology or pathology, with a proven track record is an advantage.

• General clinical experience is an added benefit.

• Willingness to travel throughout the territory as required.

🏝️ Benefits

• Incentive compensation may be available.

• Restricted stock units may be offered.

• Medical and other benefits depending on the position.