Client Success – Paid Ads

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Report directly to the Head of Performance.

• Manage client relationships and act as the primary point of contact.

• Oversee the strategy and daily operations of client accounts in paid-search and paid-social channels.

• Achieve strong and sustainable performance outcomes.

• Maintain a comprehensive understanding of account activities and relay information to stakeholders.

• Address performance declines in ad spend and implement solutions.

• Advocate for the experimentation process to enhance account insights.

• Collaborate with teams in paid-social, paid-search, creative, CRO, SEO, and lifecycle.

• Recognize growth opportunities and obstacles affecting account performance.

• Ensure team alignment on messaging and objectives for weekly client meetings.

• Provide insights on the dynamics of performance marketing.

• Assist with new business proposals and promote new services to current clients.

⛳️ Requirements

• Over 5 years of direct account management experience in advertising.

• Proven experience managing budgets in paid search and paid social advertising.

• Proficient in data/analytics tools such as Amplitude, Meta Ads Manager, Google Ads Manager, and Google Analytics 4.

• Strong analytical skills.

• Excellent communication and teamwork abilities.

• Experience in creating processes, spreadsheets, and templates.

• Background in developing AI-enabled tools, workflow automation, reporting tools, or scripts.

• Fluent in English: capable of speaking, reading, and writing English proficiently.

• Ability to work remotely from Canada, the United States, or within approximately 3 hours of Eastern Time.

• Agency experience is requested in the application form.

• Familiarity with advertising platforms such as Facebook/Instagram Ads, Google Ads, LinkedIn Ads, TikTok Ads, Twitter Ads, Amazon Ads, or Bing Ads.

🏝️ Benefits

• Freedom to shape the role according to your vision.

• Opportunity to work with a diverse range of accounts featuring intriguing clients and colleagues.

• Genuine ownership of account success.

• Independence and accountability for client success and relationships.

• Chance to develop processes, spreadsheets, templates, workflow automation, reporting tools, and scripts.

• Opportunity to make a significant impact on the business.