Client Solutions Partner, Oncology

This is a fully remote position, open to applicants in Oklahoma, +2 more states.

📋 Description

• Take ownership and manage a portfolio of essential key accounts, ensuring accountability for both retention and growth.

• Identify risks associated with accounts and address any performance discrepancies.

• Sustain and enhance revenue streams through effective account management.

• Promote the upsell of Labcorp Oncology and Invitae HerCan portfolios within existing accounts.

• Increase the adoption of hereditary cancer testing among suitable patient populations and healthcare providers.

• Enhance utilization of oncology diagnostics by pinpointing clinical and operational needs.

• Formulate and implement account plans aimed at maximizing volumes of oncology and hereditary cancer testing.

• Analyze ordering habits, provider behaviors, and utilization trends to uncover expansion possibilities.

• Act as the main point of contact for health systems, oncologists, surgeons, genetic counselors, and practice administrators.

• Cultivate relationships across both clinical and operational teams.

• Conduct business reviews centered on performance, utilization, and optimization of care delivery.

• Spearhead the implementation and expansion of oncology and hereditary cancer solutions within current accounts.

• Ensure seamless integration into clinical workflows.

• Collaborate across functions to address issues and enhance account performance.

• Promote appropriate testing utilization in alignment with clinical guidelines and patient demographics.

• Reinforce the value of the portfolio through provider education, data insights, and alignment of workflows.

• Work alongside Specialty Development Executives to facilitate expansion opportunities.

• Coordinate engagement across various roles and align account strategies.

• Collaborate with the National Accounts team on broader enterprise strategies and system-wide initiatives.

• Implement local strategies to address health system priorities.

• Manage, retain, and expand assigned key accounts.

• Enhance retention, share of wallet, customer satisfaction, and sustained revenue growth.

⛳️ Requirements

• High School Diploma or GED equivalent.

• A minimum of 3 years of experience in healthcare account management, client success, or a similar client-facing role.

• Proven track record of retaining and growing existing accounts.

• Excellent communication, presentation, and stakeholder engagement skills.

• Knowledge of hereditary cancer testing and oncology care workflows.

• Demonstrated success in driving upsell and utilization within complex health systems.

• Strong analytical skills to convert data into actionable insights.

• Strategic account management focus on retention and expansion.

• In-depth understanding of oncology and hereditary cancer testing portfolios.

• Capability to influence provider behavior and drive adoption.

• Excellent cross-functional collaboration skills.

• Data-driven decision-making abilities.

• Strong executive presentation skills, presence, and business acumen.

• Willingness to travel up to 75%, possessing a valid driver’s license and a clean driving record.

• Bachelor’s degree preferred.

• A minimum of 3 years of relevant experience in oncology, genetics, diagnostics, or laboratory services preferred.

🏝️ Benefits

• Bonus and/or commissions based on the applicable variable compensation plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.