Client Solutions Partner, Oncology

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Take ownership of a portfolio of key accounts, ensuring both retention and growth.

• Recognize account risks and tackle performance deficiencies.

• Sustain and enhance revenue through effective account management.

• Promote upselling of Labcorp Oncology and Invitae HerCan offerings within existing accounts.

• Increase the adoption of hereditary cancer testing among suitable patients and healthcare providers.

• Boost the utilization of oncology diagnostics by pinpointing clinical and operational needs.

• Create and implement account strategies to optimize the volume of oncology and hereditary cancer testing.

• Examine ordering patterns, provider behaviors, and utilization trends to uncover opportunities for expansion.

• Act as the primary liaison for health systems, oncologists, surgeons, genetic counselors, and practice administrators.

• Cultivate relationships across clinical and operational teams.

• Conduct business reviews concentrating on performance, utilization, and care-delivery optimization.

• Spearhead the implementation and growth of oncology and hereditary cancer solutions within accounts.

• Guarantee integration into clinical workflows and sustained usage.

• Collaborate cross-functionally to address issues and enhance account performance.

• Reinforce the value of the portfolio through provider education, data insights, and workflow alignment.

• Work alongside Specialty Development Executives to facilitate expansion opportunities.

• Coordinate account strategy across various roles.

• Partner with the National Accounts team on enterprise strategies and system-wide initiatives.

• Execute locally to align with broader health-system priorities.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Minimum of 3 years of experience in healthcare account management, client success, or a similar client-facing role.

• At least 3 years of experience in sales support or sales.

• Demonstrated ability to retain and grow existing accounts.

• Excellent communication, presentation, and stakeholder engagement skills.

• Knowledge of hereditary cancer testing and oncology care workflows.

• Proven success in driving upsell and utilization within intricate health systems.

• Strong analytical abilities to convert data into actionable insights.

• Strategic account management with a focus on retention and growth.

• Comprehensive understanding of oncology and hereditary cancer testing portfolios.

• Capability to influence provider behavior and encourage adoption.

• Strong cross-functional collaboration skills.

• Data-driven decision-making skills.

• Proficient in executive presentation skills, presence, and business acumen.

• Willingness to travel up to 75% of the time.

• Preferred: Bachelor's degree.

• Preferred: 3 years of relevant experience in oncology, genetics, diagnostics, or laboratory services.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Bonus and/or commissions under the applicable variable compensation plan.