
Client Solutions Lead
Posted 10 hours ago

Posted 10 hours ago
This is a fully remote position, open to applicants in Netherlands.
• Lead the discovery and scoping process for validated opportunities.
• Identify the underlying business challenge, desired outcomes for the client, and any constraints.
• Transform client requirements into actionable solutions utilizing AYBI’s data and BI platforms, accelerator tools, and Microsoft data stack.
• Take ownership of the solution strategy, deliverables, assumptions, risks, team involvement, and effort behind proposals.
• Determine the readiness of solutions for sale and when specialist validation is necessary.
• Collaborate with Sales to shape the commercial case, including the business rationale, narrative, and pricing assumptions.
• Conduct presentations, workshops, and demonstrations for both business and technical stakeholders.
• Ensure delivery readiness prior to AYBI’s commitment.
• Confirm that scope, capacity, assumptions, responsibilities, and definitions of completion are clearly understood by both parties.
• Create handover processes for signed contracts and maintain involvement during the initial 30 days.
• Compare the scoped work against delivery realities to pinpoint margin or expectation discrepancies.
• Enhance proposals, playbooks, standards, and the comprehensive process from discovery to handover.
• Leverage AI where it can enhance speed or quality.
• Monitor proposal turnaround times, win rates, post-signature scope adjustments, and issues during the first-30-day handover.
• Proven experience in leading complex client engagements across consulting, solution design, pre-sales, or delivery.
• Familiarity with modern data platforms, BI solutions, and cloud environments.
• Capability to shape credible solutions, challenge assumptions, and collaborate effectively with architects and engineers.
• Skill in transforming ambiguous client inquiries into clear outcomes, boundaries, and practical delivery strategies.
• Understanding of the relationship between scope, pricing, risk, and delivery effort.
• Ability to identify missing requirements and unrealistic expectations at an early stage.
• Proficiency in guiding commercial, operational, and technical stakeholders toward informed decisions.
• Competence in drafting actionable proposals and decision-making documents.
• Independence in problem-solving without requiring daily direction from a manager.
• Strong proficiency in English.
• Dutch language skills are advantageous but not mandatory.
• Preferred: experience in a data or BI consultancy.
• Preferred: knowledge of Microsoft Fabric, Azure, or Power BI.
• Preferred: experience with logistics, ports, or industrial clients.
• Preferred: experience in commercial estimation or pricing.
• Preferred: background in enhancing pre-sales or delivery handover processes.
• €5,000 annually for personal growth, with a significant say in its allocation.
• 25 vacation days.
• Option to purchase up to 10 additional vacation days.
• Local public holidays observed.
• Opportunity for a sabbatical of up to 4 months.
• Two international trips per year with the entire team.
• Occasional social events and team outings.
• €500 budget for home-office setup.
• Access to a high-quality laptop.
• Fully remote work arrangement within the Netherlands.
Blackbaud
Spyrosoft
Talkdesk
Get handpicked remote jobs straight to your inbox weekly.